Citi is a financial services company that offers a wide range of products and services, including digital banking, mortgage, personal loans, small business banking, credit cards, and investment services. The company has a branch located on 19th Avenue @ Taraval, which has been praised by a self-employed customer who has banked there for over 24 years. The customer describes the branch as feeling like a family, with excellent and skilled tellers, a keen and helpful bank manager, and a personable and caring staff. The customer is surprised by some negative reviews and believes the staff at this branch have always gone above and beyond to assist them. Parking, which used to be more difficult due to construction, has now improved. Customers have also praised the branch for its prompt, kind, patient, compassionate, thorough, and thoughtful customer service from the bankers and tellers. The bankers are consistently ready for scheduled appointments, and the branch is known for its multilingual staff, who speak English, Cantonese, and Mandarin. Overall, the Citi branch on 19th Avenue @ Taraval is highly recommended by customers for its exceptional service, personalized attention, and helpful staff.
prompt, kind, patient, compassionate, thorough, thoughtful, consistent customer service from bankers and tellers. Bankers request that you set up an appointment and are always ready on time.
February 2019
February 11, 2019, this branch is open - I went today. It is small, and the staff are very nice.
June 2017
was able to find street parking so i went in and out within minutes after making my CC payments just 2 tellers available. wasn't busy when i went. probably no repeat as there is seldom street parking available.
