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January 2024 by SamisTina Samara
i luv thats its close to me and they have everything. i hope the store stays open.
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December 2023 by Cristina Urreaga
Professional beauty by store for licensed cosmetologist. Friendly staff
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December 2023 by Tanya D.
I've been to many of the CosmoProf locations in the Bay Area and I must say this is probably the worst one. They have very limited supply of items or out of stock altogether. There is a gentleman that works here who is always disgruntled and not helpful at all. On one occasion, I asked the gentleman if they had something in stock and he laughed at me!! Literally laughed and then said "ummm no" like it was a crazy question. Didn't realize buying stuff from this store was funny, but ok! You also have to get buzzed in and out of the store each time you enter and exit. He takes forever to let you in and when exiting I was moving the door in the wrong direction. Instead of assisting or correcting me, he laughed again and just said "other way". He's been horrible and very condescending each time I've been there and I definitely will not be back. The SSF and Millbrae locations are much more pleasant. Do yourself a favor and drive to one of those. You will not have any issues and experience great customer service.
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July 2023 by Debbie Theuer
This store is for professional stylist only, I didn’t know this going in as I didn’t see a sign online but the staffs were very friendly and helpful and informed me to go to their sister company Sally’s Beauty, which I did and got what I needed for my DIY hair coloring.
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July 2023 by Mary Davis
Don’t always have what I’m looking for in stock but the staff has always been very friendly and helpful! I prefer coming here over the one in San Francisco
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June 2023 by Joanne Desmond
This is where I go to get my hair supplies
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May 2023 by Shaibaan Ali
Love the new management
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February 2023 by Desiree Green
Very helpful and cheerful staff. They don't always have everything in stock but they will always look in the back and help you figure out the app
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December 2022 by Nigel Kennedy
The location is easy to find. The staff is helpful and nice. The best is they had everything I needed! Thanks for saving the day!!
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October 2022 by Miss Jasmine Dior
Never encountered such a racist experience in my life . Instead of her trying to help me she warned me to be safe in the area of the store .they were basically following me around the store
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June 2022 by BABYBOI MEEZE topic
They don’t have products for all hair typesThey don’t have products for black men they didn’t even know what waves were
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April 2022 by James Strife
Accidentally bought a bunch of color that i didny realize i didnt need and they let me return it without being annoyed about it. So thank you for that.
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March 2022 by faiza g.
I went to the store to buy supplies for my salon, I was refused entry even though I'm a cosmetology student and licensed Salon owner. They displayed actions of racism towards me after asking where I was from.
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November 2021 by Кибер Котлетка
this is a professional store in which an ordinary mortal man cannot buy anything. unfortunately this information is not listed anywhere in the store or on the website. :(
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October 2021 by Pinhwa Su
Avoid coming to this location if you can!!Very unprofessional and rude. The lady with the short bob blonde hair that works there would not let me shop or help me with my return when I got there at 5:50pm. She was like why did you come 10mins before closing? When the store clearly close at 6PM!! Then she added “oh I can’t do your return now because I have to be in the back to do shipments, come back tomorrow morning”. I’m sorry you are short staffed , but you have just wasted my time making my way to the store. Seriously the worse CosmoProf location I ever been to and the rudest front desk ever. Do not come here.
