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February 2024 by Joni Mak
I went to transfer my sim card to new phone in store, after he done to charge $10, Collect cash. I called the company, this service is free.
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February 2023 by May Z
bad attitude
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September 2022 by Serena D.
i made my monthly phone bill a week early like usual. My bank account shows it. Cricket is saying they never received it and disconnected my phone. They will not allow me to email them a screenshot of my bank account showing it was made and I have no transportation to be able to go to a store to prove it. They say the only way it can turned back on is to make another payment plus a $5 reconnect fee im on disability and all my disability check goes to mortgage, bills and what little is left goes to a little bit of food for the month. I cannot afford to make a second payment to them when I already made the month payment
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June 2021 by Damon Salinas
Guy was not helpful at all. Ended up going to get what I wanted from a different cricket store.
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September 2020 by Andrey N.
The phone was broken and used to be repaired, but after the repair, it was still not as good as before. Later, they recommended the Blackview bv9900E to me. I thought it was very good and resistant to drops.
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June 2020 by Selina Ye
Bc near my place, I had to visit them a few times, but every time I experienced Very POOR customer service! The worst service and manner! Finally I had to drive faster to other stores to ask for help.
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November 2019 by Oleg
The worst mobile network ever. They lie about unlimited plans. In fact the plan is not unlimited and Internet speed is decreased later. Map of coverage is fake, there is no availability of network in many green areas. Liars.
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April 2019 by Rahul Moktan
Very good
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March 2019 by Matthew Du Pont
I haven't written a review in years, but I was amazed at how helpful Johnny was today. I called about getting a new SIM card, and not only did he stay open a few minutes longer to wait for me, he cut my existing card to size instead of selling me a new one (which I was ready to buy, not aware that cutting was possible), and then refused to take any money as a thank-you. It felt like he cared about helping me and made my day better. Thanks Johnny!
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December 2018 by Brent J.
Service provided by quality professionals daily. Yelp provides clarification. Also, an educational experience that magnifies in the distance.
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October 2018 by Lian Hlaing
Best customer service. Johnny is very helpful and informative to the data plans that we were looking for. Thank you.
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August 2018 by allen armstrong
Was ok, the clerk or salesperson wasn't that interested in helping me get a phone I ended up going to best buy instead
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March 2018 by JK Fang
Everything always fast in here.
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January 2018 by Ruby K.
I was having some issue with my phone after porting my number to cricket. Came to this location, the senior staff was very nice to help. He spent time to help me figure out why my phone was not able to receive phone calls and eventually he fixed my phone after swapping the sim card. At the end, I asked him how much I should pay, he said it's free. This is one of my best experience in san francisco honestly. Thank you very much, you guys brighten up my day!
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January 2018 by john gumera
Great service.
