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February 2024 by Pat Dickson
Highly recommend this company and their employees. They genuinely care and are very reputable. Just had my gate lock repaired by them. The gentleman suggested to repair because we had a high quality lock mechanism (which we had purchased from them many years ago). A new replacement would have cost over $300 for the mechanism plus the labor to install. I paid $160 for the repair. Money well spent. He could have just told me to replace it. He was a true artisan...a true locksmith. Sat in his truck and worked on it for quite some time and went back and forth to make sure it was perfect. Now it smoothly opens and closes. Have used them for years and will continue to be loyal to them.
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February 2024 by Pat D.
I highly recommend Crown. Beyond happy about my experience with this company....this gentleman who came to service our gate lock which kept getting stuck after I would buzz it for folks coming in and then wouldn't lock again. To replace the mechanism it would have cost over $300 and then the labor on top of that. Unfortunately, I forgot the gentleman's name, but he suggested that he could repair instead of replace because the brand of the lock mechanism was top notch (installed by them many years ago) and worth repairing because it still has a lot of use in it. He worked on it for a while to make sure it was a perfect fit again. Cost $160. Money so well spent. These locksmiths are artisans guys. You don't get that quality anymore. We have used this company and their locksmiths since we moved into our home 40 years ago. Will never use someone else!
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February 2024 by Gaven Yee
Great locksmith team. Friendly and professional. I have worked with the Crown Lock team extensively over the past few months. They have done an excellent job helping us quickly address key replacement, rekey projects and key record keeping. Highly recommend.
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February 2024 by Sergio Ruiz Sierra
Really good service! I was looking for a place to cut keys for a garage door. I had tried 2 other places. With out calling ahead to see if they had the key blanks, I stepped in there confident they had the one I needed. They cut me 3 keys and they had blank brass tags I needed. They were even able to stamp them. All this besides the fact they are pretty well stocked up on tools and everyday things you need for home. Great place!
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February 2024 by Jennifer Pratt
I had an issue with a less than honest locksmith and called Crown for help. They sent Miles out immediately and he made quick work of fixing the problem. Crown lock will always have our business, they are kind, helpful, know what they are talking about and reasonably priced. If you need a locksmith stop the search and call them!!!
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February 2024 by Alison Miller
My experience with Crown Lock & Safe in Brooklyn was remarkable. Their tech, Dan, was an expert in door repair. He was prompt and fixed my door lock effectively, leaving it as good as new. An opinionated call, but in my view, they're the best locksmith service around. Highly recommend.
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January 2024 by Jen P.
Cannot say enough good things about Crown Lock! Excellent service, super reasonable prices and they go out of their way to take care of their customers. I had an issue with a sketchy locksmith - called Crown and they sent Miles out to save the day which he did beautifully! I will forever use and recommend this company and am so grateful for their prompt and fabulous help.
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January 2024 by Brooke W.
Highly recommend-- they were fast, efficient, skilled, and very easy to work with!! I highly recommend if you need a locksmith in SF.
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January 2024 by Kenneth Wang
I received 5 star service from Joe Manina who touched up our ancient mortise lock and installed several new deadbolts. Highly recommend this shop.
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December 2023 by Kenny W.
I received 5 star service from Joe Manina who touched up our ancient mortise lock and installed several new deadbolts. Highly recommend this shop.
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December 2023 by Deke S.
Superlative service, never too busy, very knowledgeable staff. They make problems go away!
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December 2023 by Lee H.
This is a true statement. I returned an item an hour after purchasing it. The packaging clearly stated my consumer rights. The owner yelled at me. He threw the defective item on the floor. His employees looked on. Mouths agape. "Give him back his money. You're a fucking asshole. Never set foot in this store (Crown Hardware), again!!" My wife and I are legacy customers. We have done business with previous owners since 1978. Never, again.
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November 2023 by Dick Jennings
This place is my goto for all my Frisco lock needs.... and thay are plenty some days and crown knows it all
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August 2023 by Peter L.
To my dismay, I discovered that my ancient and very expensive Baldwin mortice lock on my front door would no longer open from the inside. To get out of my house I had to go through the garage and open the front door with a key from the outside! I was panicked at the thought of the cost of repairing this complicated mechanism and fearful of relying on some novice and unknown locksmith and soon exhausted my online search with no obvious candidate. So I removed the lock and to my amazement found a label on it with the name of a venerable and trusted wholesale hardware institution, MacMurray-Pacific, and I immediately knew my search was over. One short phone call to them yielded the dependable recommendation that I needed: Crown Lock. I brought the lock to them they explained the problem and a simple solution and would have not charged me a cent had I not asked them to open it and lubricate all the moving parts, which they did and included fixing a problem that had prevented my usage of the dead-bolt. I was delighted to pay $45 for their deep expertise which allowed me to reinstall the lock the next day with dramatically improved operating results. You can't find this deep knowledge and understanding just anywhere, and these people are devotedly honest and committed to fairness in solving customers' locksmithing problems. I couldn't recommend them more!
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July 2023 by Richard Sheehy
Most excellent service and advise. Top notch for all your lock/key and safe needs
