-
April 2024 by Jeramiah Mileham
Sad to see this close it was an awesome gym !!
-
April 2024 by walidah ahmed
I tried quitting they wouldn't let me now my bill is high!!!!
-
April 2024 by Nick A
Great facility and staff - shame that it closed I will probably cancel my subscription.
-
April 2024 by SunshiineMoonRise
CLOSED PERMANENTLY ☹️. And like that- it’s gone. Another business succumbs in San Francisco ?
-
March 2024 by Grace
Very misleading. I signed for a free trial on the website to try the place and was told they don’t do the free trial. Please don’tadvertise a free guest pass if you are not doing it!
-
March 2024 by Haris Godil
Gym is decent, but good luck ever leaving the gym. In person, they tell me I can only quit over the phone. On the phone, they tell me I can only quit via email. Via email, they tell me I can only quit in person.This is a sadistic place
-
November 2023 by Kieran Jury
Have the wrong reservation times on ClassPass. Not open on weekends
-
October 2023 by Julian Cardenas Mazo
I love the space, it’s wide and open.The equipment is good.And Aaron is the best!I come to SF for work every 2-3 months and this is my gym always!
-
September 2023 by Andrew Gibson
Came here because I saw a free day pass on the website. I get here and there is very fine print on the bottom of the pass saying I need to be a resident to get the day pass and for me to workout it’s 35 dollars for a day pass. I get why they would do this, but it feels like a bait and switch. I would have looked around if I would have known they were going to charge me a standard monthly gym fee for a single workout.The gym itself is fine. Staff seems nice. Just doesn't feel transparent from a business standpoint.
-
June 2023 by Christine C
This is my favourite crunch gym here — please increase your hours to 9 or 10 as it closes too early compared to other clubs !
-
June 2023 by Rebecca Fedorko
Great gym, normally not very crowded, excellent variety of machines and plenty of weights. Love the yoga room for stretching after a long workout. Fantastic changing rooms, huge with a ton of room. Definitely one of the largest and nicest crunch gyms in the city.
-
June 2023 by Foong
Special shoutout to Aaron who always made our check-in a breeze even though we were travelling through and booking on class-pass (hence not members).Love this gym - super spacious and convenient to get to. Equipment was great, and with ample options to vary your workout as much as you'd like!
-
April 2023 by Claire Y.
Crunch is my go to gym, but the customer service here is just horrible. Full disclosure - I understand that people need to comply by guidelines at their jobs, but they can do so without acting entitled and having an attitude. Prior to the pandemic, I had a Crunch membership in the city. I moved back home to SoCal and continued my membership there. Now, I go in between SF and SoCal and decided to visit the gym after what seems like forever. I explained the situation, and they said I needed to purchase a $10 one-day pass. That's fair, but given my situation, I wanted to double check if that fee could be avoided. I asked them to look up my number and was refused with them saying that they were sure that I don't have the correct membership. Okay, but would it hurt to just look it up? I walked out and remembered that they give free guest passes online, so I signed up for that. I went back inside and was greeted by a different employee. I told them I had a free guest pass and they were ready to help me until the person who talked to me previously stopped them and said that I can't get in because I'm not a resident in SF. This is the second aspect they confidently assumed. The address on my ID is my permanent address from SoCal, but I also have an address in SF. I asked if they could make an exception for today while I figured everything out. They couldn't and I understood that they were only following procedures. They then proceeded to tell me that the membership that I have is ONLY $20-30, while theirs is $80 which is why I couldn't go in. Yes, they had to use the word "only." Keep in mind that they haven't looked up anything on my membership at this point. I was pretty over it at this point, so I thanked them and left. They ignored me and didn't even bother to acknowledge me. On the bright side, another Crunch SF gym ended up taking me in.
-
April 2023 by Paymon Zarghami
Excellent staff. Aaron the manager was warm, inviting and very helpful. Gym is super clean! Great equipment.
-
March 2023 by Rafael L.
Love this GYM..... But hate there in No Crunch around Castro or Sunset in San Francisco. Only in Downtown locations :(
