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June 2024 by Stevan Markovic
I had the pleasure of visiting the CVS store in San Francisco recently and was assisted by Raymond. His exceptional customer service made my shopping experience truly delightful. Raymond was incredibly knowledgeable and went out of his way to help me find exactly what I needed. His friendly demeanor and willingness to assist with a smile made me feel valued as a customer. It’s rare to encounter such dedication and professionalism. Raymond is a fantastic representative of CVS, and I look forward to returning thanks to his outstanding service. Highly recommended!
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June 2024 by Steffanie Ropicky
Steffanie from wisconsin.
Have allergie/ sinus issues stopped in very friendly very helpfull. Yes a little pricehigher then wisconsin but everything in California cost more!
I loved the employee help finding the item i need in a hurry befor our day of adventure! Tyvmcvs
Now if i can only get a few more coffee cups and other items from that area sent to me i would be a happier califorinan visiter from wisconsin!
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May 2024 by Andrea Edmayer
Very nice and helpful employees in this store!
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May 2024 by Moni M.
I don’t know if it was the manager or what but they were closing and the security guard wouldn’t let me in even though there was still a couple minutes before they should have been closed but he overheard me begging to buy something for my diabetes so I could make it home safely and he let me in to buy it. Truly grateful
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April 2024 by Rosalba Lepe
The location's manager lacks professionalism. I have been here several times and have witnessed the responds to customer questions and resquest. I had a rude encounter with him after another team member was trying to be kind and helpful. The manager quickly suggested we shopped elsewhere. CVS corporation...you have the wrong person in your business. This man is sending us to the competition. Thought you should know.
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March 2024 by JR -
The employees will lie and say they always close early. Heads up to management and customers 10 min before 8pm they will lock the doors only letting people out. No understanding if you need something. Will NEVER come here again.
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March 2024 by tomas escorcia
Increadibly rude associate screamed at me from across the store. Terrible service and management.
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January 2024 by Jess Lee
This is the worst CVS i’ve ever been to. none of the staff is knowledgable and it feels like a Walgreens. i always have issues when coming to this cvs
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January 2024 by Vickie B.
I suppose this store is really a 3.5. I can't be angry at this store because none of the closer CVS has anything in stock. I can't be angry because the area is difficult to get to and overrun with tourists. I can't be angry because some things, even cheap items are under lock and key while similarly priced items or not. And I can't be angry when there is no self checkout when even though the lines are long, the registers are fully staffed. My stuff needed to be unlocked. The worker apologized for the wait, but I didnt wait long at all. CVS coupon application is confusing, they take off your rewards BEFORE they apply any percentage off. Good for the store, less savings for me. Prices are going up and they are less competitive with Costco and Amazon. I find myself shopping at CVS less. But this particular store is clean, fairly well organized and staffed with good people. And they had stuff I wanted in stock. Just be prepared for the tourists.
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December 2023 by Amy Lin
At the intersection of Fisherman's Wharf, the location is convenient. The products inside are quite diverse, ranging from food/cosmetics/daily necessities. The space is comfortable, the circulation and signs are clear, and it is very convenient for tourists.
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November 2023 by Oscar Lopez
I love everything from CVS they always treat me with respect and help me out ?❤️ especially the employee that helped me the most Aiyana she makes me wanna come back
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October 2023 by Eric N.
Alright now, I am debating between keeping faith & hope in humanity or not really exaggerating such an extraordinary shopping experience I've had today with the assistance of an exceptional service person, Raymond, who has every reason to take pride in the kind of service he offers, and not only from a single angle. My whole interaction with him felt like a scene from a cartoon show where both he & I were surreal characters practicing mutual niceness as soon as we shared hellos with each other as I proceeded in the line for my turn to checkout! I had no clue such gentleness or a sincere intention and willingness of a retail worker's to help someone he didn't know, yet still so unbelievably wholeheartedly like a real friend, would be the theme of my day today; it is truly surprising! Especially given, this store is located in a globally iconic tourist attraction's very heart, I as a SERVICE professional myself, could empathize only so much with the burn-outs such a constantly customer facing job there would naturally be bringing along to one's shift as well as their overall mood, first and foremost as a HUMAN, most prior to anything else. Has anyone of you readers ever worked in such a tough retail role in such a demanding location? My answer to that question is simply why you feel surreal, my friend, Raymond. So, Raymond asks me if I'm an existing member, I kindly let him know that I don't actually remember; and he prompts a screen on the pad for me to question that; and there you go, I am indeed a member. I had two items, a bottle of coconut juice and my favorite roasted & salted pistachios. As soon as my membership info is confirmed, Raymond wants me to pay for the juice first which is less than $5, and likely to print a coupon with the receipt. Which happens to be the reality in a matter of seconds, Raymond is indeed a trustworthy sorceror showing me my $5 coupon for my eligible next purchase; which is the bag of pistachios! I don't know if the management is aware of the value such a decent employee as Raymond brings; but he absolutely deserves a role that will have a bigger of an impact in critical / key decision making processes. He is aware of what he is doing and he is the kind of employee that every employer who has a keen intention in building and maintaining a solid foundation of regulars would want to have as a literal fixed human asset of their business. Thank you for reflecting the manifestation of Goodness back on US Raymond, and thank you for sharing your gift to serve with communication mastery and your resourcefulness which you effortlessly bring to the table. Such a rare retail experience for a local customer to have in a touristy spot, where businesses are very well known to generate their revenues through the tourist streams, mainly. The level of your care Raymond, my friend is PHENOMENAL. Thank you, Eternally.
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September 2023 by Erin Williams
Kerry manager very defensive when I came in there to grab some items and was asking for clarification of the item in the wrong place under the wrong price said I’m not dumb I understand but didn’t understand because it was in the wrong place and under wrong price
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August 2023 by Jeffrey Jensen
Your average CVS in a crime ridden town with people stealing all the time. Prices are ok but they are what they are.
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August 2023 by Diego V
I wanted to buy a Visa gift card to give as a gift and they wanted to sell it to me only in cash when at Walgreens, Amazon and Walmart among others you can buy it with a credit card. The seller was a man. A shame.
