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March 2025 by Beatriz Struck
Very helpful, great service!
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March 2025 by Glenda Francia
Clean store, parking and great customer services.
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January 2025 by Esther Yeoh
Very helpful staff. I left a voicemail about the prescription and they actually called me back.
I was able to get my prescription easily and quickly. There’s a parking lot so it is easy to navigate.
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December 2024 by Jacques Ermolieff
friendly staff, very competent too
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December 2024 by Mackn KD
This is my neighborhood store and all the employees are polite , vibrant , courteous and patient (as the youthful employees do help a lot of senior citizens) . They do not panick when situations arise. I sometimes want to subdue the thieves though lol lol lol. Great Staff
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December 2024 by Kim Utter
The pharmacy line is consistently so long and so slow moving. This pharmacy location seems grossly mismanaged. Avoid.
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April 2024 by Lydia Winn
Jeffrey in pharmacy is a LEGEND. He worked past closing to get me meds (Walgreens was out city-wide). Got me a coupon too! Love these people.
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April 2024 by Maryam Talakoob
Michael at Portola Drive, SF customer service, was an excellent and informed person who helped me select the items that qualified for FSA/HSA. He showed me the catalogue of CVS for products. He was patient and kind. What a wonderful employee. I hope Michael is appreciated by CVS.
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March 2024 by Patra K.
They always have what I'm looking for. Good customer service and I find they're product line are cheaper than Walgreens.
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March 2024 by ben heft
Took me 30 minutes to talk to someone in the pharmacy on the phone.
They were helpful, but it was 30 minutes to reach someone.
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February 2024 by Hero P.
I got my Paxlovid from this pharmacy and the pharm tech who helped me with my prescription was so helpful, very warm and kind. I am going out of my way to write this review because my experience was far better than at any other pharmacy.
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February 2024 by Ross Boylan
Aggressively ignorant in pharmacy. They screwed up a time sensitive medicine and refused to fix it.
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January 2024 by Steven Lee
I was amazed this CVS location was very clean, organized and professional. My first time getting my prescription at the pharmacy. The pharmacies were very pleasant and helpful as compared to Walgreen at 18st/Castro. 18th/Castro Pharmacy could not find my prescription even though I showed them that I received a text message from Walgreen that my prescription is ready to pick up. I am glad to switch to CVS.
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January 2024 by Tiffany P
I recently had the unfortunate experience of interacting with Paul the pharmacist at the CVS. I must say that it was one of the most disappointing encounters I have ever had with a healthcare professional. The pharmacist in question demonstrated a complete lack of empathy and professionalism. Furthermore, the overall attitude of the pharmacist was unprofessional. It is essential for healthcare professionals to maintain a level of decorum and respect, which was clearly lacking in this case.Furthermore, the overall attitude of the pharmacist was unprofessional. It is essential for healthcare professionals to maintain a level of decorum and respect, which was clearly lacking in this case.
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October 2023 by Sherry and Randy Lafferty
Pharmacist Paul was very helpful! Really appreciated that. Also checkout lady helped me through self checkout.