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February 2024 by Jorge Benitez
Professional, great work. Would definitely recommend
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December 2023 by Sarah B.
They were super efficient and did a great job. Progressive took them and they finished my car a day earlier then they said.
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November 2023 by Cindy D.
My family has been going to Don's Auto for over 50 years they have taken care of my 1992 Miata for 32 years and my fathers Cadillacs before me. they have always been honest and have done quality work when needed I Thank Dave Dons son and Carol for there continuing of the Man Don's legacy and keeping the shop going there is nothing like feeling a trust in your mechanic because he saves your life in your car. Cynthia De Losa
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September 2023 by Rana Moosavi
Got into an accident early in the morning on my way to work. I called Don’s Auto Body at 8 AM and they told me to bring the car in. They took a look at the car that morning and ordered all the necessary parts and had it painted and installed super quickly. Everyone was super friendly. I really especially appreciated Collin. He was very professional and courteous. I definitely recommend Don’s Auto Body.
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September 2023 by Rana M.
Great service. They did a great job. Fixing my car on a timely schedule. I felt the service was exceptional. Collin was very professional and courteous. I definitely recommend Don's Auto Body.
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August 2023 by Jennifer O.
Service was flawless and my 18 year-old car looks brand new. No seriously, look at the photos if you don't believe me. After consulting with one shop, I wasn't comfortable with their estimate. It seemed like over-repair: I have an 18 year old, low mileage BMW- but it is 18 years old. I even asked my insurance company if they could do a little less work. I did! The "other shop" wanted to replace the trunk lid, blah blah. It didn't need all that. You'd need a microscope to see the dimple from someone smacking me in the bumper. Trunk's not leaking, leave it alone. Don's Auto Body gave me a fair estimate, lower than the other guy. They were easy to work with, no nonsense with an accurate repair estimate. I also had them fix my front bumper, held on by a hope and a prayer after being pulled off multiple times by curb cuts and bolted and zip-tied back on by my patient mechanic. I covered that repair myself out-of-pocket. I thought the price was fair. All in all, my car looks brand new and the process from estimate to finish was so easy. (And whoever at Don's Auto Body washed my dirty dog car and then hand polished it, thank you so much!) Don's Auto Body is A+! Bookmark on Yelp because if you need them, you'll be very glad you saved the listing.
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August 2023 by Cynthia Johanson
Wonderful trustworthy shop in SF. If you get a chance to take your car here, take it!
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July 2023 by Claire N.
Was recommended by my insurance to Dons although it is not super close to where I live. I was involved in a fender bender (minor) and they accommodated me within a few days. Not only did they keep my updated about my car, it was the lowest and most efficient estimate I had gotten. Shoutout Angela and Collin - they are amazing!! Super quick in and out and even has my rental car place come give me a ride to my rental. Finally, the work done is IMMACULATE and a true transformation. They are so approachable and understanding, especially as someone who didn't know a lot about cars :)
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June 2023 by Matthew T.
Unfortunately I've had to have my cars repaired. Happily Dons has been there. This shop is very transparent. Lots of pictures and good communication. I highly recommend them.
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May 2023 by Marissa Lee
Excellent job, even buffed out a scratch on my door unrelated to my accident and cleaned and vacuumed my car!
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December 2022 by R V.
Very pleased with the complete front end replacement of my Honda Accord Hybrid. Collin and team did an excellent job in keeping me updated on the repair and returned calls promptly. The shop also coordinated with SF Honda on radar calibration. Finally cost was within estimate. Highly recommended.
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December 2022 by Rita W.
I have had many car repairs over the years and accidentally selected this place thinking it was closer to my house. It was an approved shop for insurance (I had not been at fault). They stewarded the process easily and were very straightforward about expectations since certain parts were delayed. Collin was especially courteous and I would return here for any repair.
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December 2022 by Willeb3 ..
I had several issues with Don, including some sloppy work--using epoxy to "fix" a loose antenna and trim piece, a hood that was not installed correctly and "fixing" a rotted floor pan by slapping fiberglass on it. My foot went through it when I stepped in the car. After several months of getting the runaround, the hood was eventually fixed properly and repainted and the floor was replaced The most egregious, however, was that someone went under the hood, cut the wires to my interior light and stole the plug which, on a vintage convertible beetle cannot be found anymore. I had to rewire it myself, which was not an easy job, and it is still missing the original part, as well as a couple of other hard to replace items. There were several other things that were bothersome, but after advocating for myself most of the problems with work quality were eventually resolved. To be fair, Don is capable of doing good work, you just have to stay on top of it.
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October 2022 by zach edell
Communicative, efficient and flexible. Worked with Collin Wong. Recommend.
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September 2022 by yumm y.
Collin was amazing. Technically expert and knowledgeable while also very patient with great customer service throughout my AAA insurance claim repairs. Crew members I met were very pleasant too. Shop was clean, organized, and welcoming. My 2015 Prius came back looking better than ever with a great exterior and interior washing. Only heads up is they can get very busy/in-demand so repair appt may end up being booked further out.
