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October 2022 by Vincent Y.
Excellent bank. Excellent staffs. They are doing really good job. I appreciated Kristy-manager. Maggie- assistant manager. Vina-supervisor. Fanny-supervisor. Big thank you to them.
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October 2022 by priya k.
We had the most Amazing experience with two of this Bank's finest: Maggie P., Assistant Vice President and Assistant Bank Manager, and Fanny H., Branch Operations Lead. They were both so gracious, kind, so smart, and gave us Excellent Customer Service. We all know that banking is seldom an experience that one luxuriates in, however, these two young, wonderful, so Very Intelligent ladies made it such a pleasure to do business with them. They have really raised the professional standards of "excellent customer service" to a new high. I hope that East West Bank's Executive Board recognizes how important these two women are to them and reward them adequately for the Extra Work they do in order to make their clients feel valued and treasured. Thanks again Maggie P. and Fanny H.!! An extra plus is that the building the bank is located at is a historical landmark with the lovely decor intact from when the Chinese Telephone Exchange was there in 1894. This fact, coupled with the two young ladies I mentioned, made this a really pleasant experience.
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May 2020 by Priscilla D.
Kristy and Maggie helped my father and family tremendously during this difficult time. They were very caring and understanding with our current financial situation and provided us with the best options and solutions. We would recommend coming to this branch and looking for them if you have any financial inquiries or hardships. They really do care about their clients and try their utmost to provide the best plan. Thank you Kristy and Maggie!
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February 2020 by Samantha K.
The East West Bank is a unique Chinese architecture style bank in San Francisco. Even if not a member of the bank, its a fascinating place to visit and take a photo of.
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January 2018 by Jérémie Henri
(Translated by Google) A bank with a look that gives it the style, very adapted to Chinatown.
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June 2017 by Conan P.
Meeting one of my clients at one of his cool looking bank he works in. China Town branch of East West Bank. Love the building.
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October 2016 by Peter K.
With a location at every corner in Chinatown, this one is especially convenient if you are from out of town. Right next to Portsmouth garage and the Hilton on Kearny, this location keeps me from walking to Stockton or Jackson, or anywhere further in the middle of Chinatown where traffic only gets worse. The exterior of the location also is nice, mirroring the entrance of Chinatown. It's not the biggest location, but it's also not the busiest as most of the locals go the Grant Ave and Stockton locations. So I definitely recommend it if you are a tourist or often park at the Portsmouth garage.
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July 2011 by Jon P.
I've always liked the look of this bank although it's diminished since they added the gate but I've never seen anyone actually go in or out of it in over 15 to 20 years when I pass through or by.