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November 2023 by Frank I.
If you want the work done to your car right without a Mickey Mouse job, then you found the right place family owned and operated for over 20 years. The staff there is great and wonderful and the master mechanic is very underrated. He can fix anything the right way these people love what they do and care about their customers, that's why they have a large portfolio of customers that are repeated and I am one of them. Thank you for being a nice great honest business in the city of San Francisco. You serve your customers extremely well and that's why I will always be a customer
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November 2023 by Chloe B.
Had a wonderful first experience with them. They went above and beyond. Lovely family that dotes on my dogs while we waited around and offered them treats. They were super helpful and I will definitely be back again.
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July 2023 by Jeff H.
Another 5 star review from me. There was some vibrations when I accelerate on my Honda Accord coupe. The CV axle on the passenger side has seen better days. I dropped off my car at around 10:30am and it was ready by 2pm. 1.5 hours of labor $223 + CV axle $141 = $376 w/tax. It is nice to have a shop with no nonsense and gets the job done.
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June 2023 by boxi lee
Quick answering phone call. No appointment needed. First come first go. Came in for oil change, half an hour done. Efficient. Fair price. Spacious parking garage.
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May 2023 by Jeff Ho
My usual oil change/smog shop on 19th Avenue went out of business. I went to them for over 20 years. It is so hard to say goodbye to businesses that helped me through the years. Now I have a new conundrum of finding a shop to change the oil for my cars and truck. I've been to Excelsior Auto Care before the pandemic and they worked on one of my cars. I remembered them as fast, honest and does competent work. $50 for a regular oil change for my Tacoma pick-up truck. This includes waste disposal and tax. They even help me get rid of the maintenance required light on my dash that have been annoying me for the past week. I was done in about 30 minutes. Good job staff at Excelsior Auto Care.
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May 2023 by Jeffrey Ho
My usual oil change/smog shop on 19th Avenue went out of business. I went to them for over 20 years. It is so hard to say goodbye to businesses that helped me through the years. Now I have a new conundrum of finding a shop to change the oil for my cars and truck. I've been to Excelsior Auto Care before the pandemic and they worked on one of my cars. I remembered them as fast, honest and does competent work. $50 for a regular oil change for my Tacoma pick-up truck. This includes waste disposal and tax. They even help me get rid of the maintenance required light on my dash that have been annoying me for the past week. I was done in about 30 minutes. Good job staff at Excelsior Auto Care.
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May 2023 by Mildred Duresowiley
Fast efficient service. Vicky and the team are the best. Thank you for your service.
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May 2023 by Bob K.
I broke down on the side of the highway these guys saw to it that I had a tow truck taking to their shop and they even worked after hours to get me back on the road because I was at UCSF Hospital undergoing cancer treatments these people have a heart of gold
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February 2023 by Charlie Sharp
I'm so glad I went to this friendly mom and pop shop, they were able to quickly diagnose and fix a problem with my tire.
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January 2023 by Vincent Smith
Always courteous and helpful. Its just too bad their smog check machine is broken. I loved going there for the convenience and great prices.
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December 2022 by Joelle Lin
Got a nail on my tire. The staff is super efficient. It takes 5 minutes for them to put a plug in and I’m ready to go. Highly recommended if you get a nail and need to get it fixed right away.
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December 2022 by Israel T.
Great service, friendly staff.They help me with a flat tire almost at the end of the day.
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October 2022 by S D
Super fast, very friendly and very fair. Called to remove a nail and patch my tire. They took me in and immediately began working on the problem.Will definitely return!Service: Tires
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September 2022 by Lavaughn “Vonnie”
I needed some help with my car that belonged to my son who is deceased. The tire was flat. AAA suggested i have it checked.I met Vicki when i went in the gate. I asked did she work there? Her answer was yes. She did just that. Her business partner got on it right away.The safety belt for the drivers seat needed replacement. Vicky got on the phone found a replacement. She sent me ? smiling, the seat belt should be available next week.Vicky had a great partner her German sheppard dog 2yrs old. I can't remember his name. I did like the dog and watched him as he saw another dog. He was gonna chase him but we were fenced in . Back to the car one of the repair men told me nothing was wrong with my tire. I do want to say they were friendly and very helpful indeed.
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May 2022 by Tommi P.
Support Family Owned Business HERE!! Disclaimer: only go here if you want the best service and to leave feeling as if you've just left your Aunt and Uncles house. Vicky and Marwan are an honest Mom n Pop business. They run the kind of auto shop that makes you drive an hour and 45 minutes for an oil change (since you moved out to the bay) because you don't want your money going anywhere else. Vicky runs the upfront with efficiency and is always realistic and knowledgeable with her suggestions. Marwan pokes in and out to see what his next job to do is but also stops to say hello. They have a team there as well, so don't worry even though they are usually busy, Vicky keeps everyone on task and is pretty on it with time estimates. This is the kind of place that will not only get a 5 star Yelp review but will get a verbal review from me to anyone that I ever run into needing car services. It's hard to find an honest mechanic, the jokes are true. So stick with Excelsior Auto - or the joke will be on you!!
