-
December 2023 by Charlie Klene
Extremely unpleasant experience with Ray. Was actively mean and curt for literally no reason. Am sure the other clerks are ok but avoid Ray if you can, he will try and ruin your day for fun.
-
December 2023 by Elaine Roberts
I have been a customer at this store twice in the last 6 months. Both times, Jeff helped me and my daughter with printing. Once for wedding save the dates and the most recent time with some gift cards for holiday gift baskets. Jeff is truly one of the most pleasant and helpful individuals I have ever encountered in a service situation. He’s patient and knows his way around the shop.
-
December 2023 by Rebecca Hyde
Amazing! The person who helped us laminate our game provided exemplary service - he was informative, fast, and friendly. We were in and out in 10 minutes.
-
December 2023 by Sarah
Ray is the best. He’s solutions oriented and has always been the most helpful in all my business shipping needs. serendipitously he’s also helped a colleague and good friend of mine so much so that without me sharing what employee at this particular FedEx was helpful she knew it was Ray! in the era of customer experience, he gets it!
-
December 2023 by Julia Biernacki
Jacob and Dalynn helped me with a project and were both very patient and helpful when advising me! I needed help scanning a few art prints and I could tell they wanted to make sure the final product was what I wanted. They spend extra time editing some of the scans for me and Jacob even showed me a few photoshop tricks. I'm VERY grateful for all their help! A++ customer service!! I highly recommend this location if you're looking for help with a project. Thanks so much!
-
October 2023 by Shahlagoli Shahla
Staff are super friendly and helpful but we had to wait for 45 minutes because only one printer out of four was working
-
July 2023 by Peter S.
The team here consistently goes above and beyond to help me with bespoke projects. The manager is a dedicated employee who clearly loves delivering excellence. Whenever I have showed up, I tend to be in a bit of a pinch, and they have worked with me to get the job done. Can't recommend highly enough!
-
July 2023 by Urvish Patel
I was here to get a few prints in a rush. I had the pdf in my SD card.The asian guy behind the counter was very helpful. He took my SD card and got my copies. Impressed by the speed and courtesy of the service I received at this store.Definitely worth doing business here.
-
June 2023 by Ben-John Neethling
Good service & conveniently located. Opie is always friendly and willing to help!
-
May 2023 by Taylor J.
My printer ran out of ink and I needed 2 documents printed. I signed up for the self service print job where you email your pdf to fedex and they email you a code. Great, sounded easy peasy. Went over there at around 12 noon on a Tuesday afternoon, luckily there were not too many people in there. I went to the station and went to pay and entered my code but it would not print. Luckily Fedex associate Noemi was working nearby with a customer and she tried to help me, it didn't work for the 2nd and 3rd time. She told me to meet her at the counter. I went over there and waited for her to finish up with her customer. While I was waiting another associate, DaLynn, came over to ask me if I needed help, I told her what happened and she said she could help me. I was so thankful for her asking me if I needed help! She asked to see both codes of the documents I needed printed and she went and printed both items for me. One was a return label so she printed that so it was ready to go on my package, asked me if I needed a sleeve for my other document, asked me if I needed receipts. She walked me over to the self serve station to scan prepaid packages and showed me how it works. DayLynn went above and beyond and she said, "that is what we are here for" I work in retail too and always say something like this as well. She was so wonderful in helping me, I am very very grateful. People like her need recognition, she went above and beyond and was genuinely nice. Thank you Dalynn, I hope you get promoted or a raise because you are wonderful! Corporate, take note. Workers like her make going into FedEx a wonderful experience.
-
April 2023 by Jonathan Stewart
The store was a bit poorly organized, but the service was reasonably fast and friendly. When I was there, all the customers were trying to ship things, and most of the employees were located at the oversized printing counter. Maybe that layout works for them.
-
April 2023 by Raven
Just had a fabulous experience with Jeff. Excellent attitude, very component! Thank you for being 11 out of 10!
-
April 2023 by Kelly Singleton
My go-to FedEx for printing or shipping. They are extremely friendly and always go above and beyond to make sure that everything is perfect. I have used them for work, and personally for my wedding needs. Jacob is always super helpful with all my questions!
-
March 2023 by Kelly Cunnane
My go-to FedEx for printing or shipping. They are extremely friendly and always go above and beyond to make sure that everything is perfect. I have used them for work, and personally for my wedding needs. Jacob is always super helpful with all my questions!
-
February 2023 by Forrest Singletary
Opie is an absolute gem. This has to be the best FedEx location in the entire Bay Area. No exaggeration Opie is one of the best employees I’ve ever encountered at any fed ex location.
