-
March 2024 by B
Probably the best hotel I’ve ever stayed in. Service was amazing. Everyone called me by name and correctly pronounced it, which for a simple last name is normally an issue.
-
February 2024 by Meru Mero
Thr customer service is so nice
-
December 2023 by sabrina ruybal
Phenomenal drinks at the bar! Thank you, Marcus, for the refreshing gin & tonic.
-
December 2023 by Timbuk2Crusader
I had to work a job at the Four Seasons in SF and I was not disappointed. The Presidential Suite was tastefully decorated, spacious and had most the amenities of being home. The customer service was above and beyond industry standards. Room Service was mercurial and fantastic. The food was terrific and I enjoyed every meal prepared for me from the soups ,salads, main courses of steak or chicken to the coffee and cookies. Thank you for all you do Four Season SF (Market St). I appreciate the effort in making my visit remarkable!Rooms: The Presidential Suite made you feel important, yet down to earth. Suite was clean and comfortable in the presentation and decor.Food & drinks: Food was fantastic and served 24/7. I enjoyed everything I ordered
-
November 2023 by Kami Clark
An absolute five star experience, which I have come to love and expect from every Four Seasons property. NO resort fee (thankfully) and complimentary access to an Equinox fitness club were a bonus! Warm and welcoming, they were so kind to provide an extra fridge when needed, helped us check in early by finding a room (even though it was a step up for what we reserved), always opened doors, greeted with a smile and quietly but efficiently serviced the hotel. Beautiful decor and updated rooms were lovely.The location is close to shopping, great restaurants, public transport and attractions. It felt clean and safer than other areas of San Francisco.They made our entire visit to San Francisco elevated and comfortable. Highly recommend!
-
November 2023 by James Fernau
A third part advertised a hot tub. There was no hot tub. There should have been at a 5 star hotel. Especially, the Four Seasons! They even charged for water in the room.
-
October 2023 by Jake Childers
We had a fantastic stay for our honeymoon! The staff was so nice, and even brought us a bottle of champagne to celebrate! Definitely plan on coming back!!Walkability: Lots of great restaurants within walking distance.
-
October 2023 by C L
View + rooms are excellent, AC works well, service is great.But there's no Netflix / Hulu etc., can't cast from a Mac to the TVs (only from a phone) -- how is that a thing, every $300 Smart TV supports this?Also wifi is slower than cell service oddly.Ordering room service is done via a PDF + phone calls, quite odd in 2023, feels like the 90s. Probably leads to lower sales because you have to remember or write everything down, and then deal with a phone call.That said, the prices are great, again service was lovely, and everything non-tech related seemed wonderful, so at the end of the day I can't complain that much, just kind of surprising being in SV.Oh and the sound was ?Location is great and the walk-through to Equinox feature was a nice way to end the day
-
September 2023 by Ammar Alhusaini
Great location and top service.The room is big with nice classy furniture.The bed is very comfortable.Just the lobby is kind of small with not enough food and beverage services.
-
September 2023 by Janna Tom
Sat in the bar for drinks. Was a bit pricey, but the service was excellent and the cocktails and drinks were very good. They didn't try to move us along, so had a relaxing time reconnecting with old friends.
-
August 2023 by Dan Roberge
We didn’t stay in the hotel but had the opportunity to eat at the MKT Bar. The service was excellent; the bartender was able to make conversation while also making sure everyone was attended to. I had the Rigatoni Bolognese which was delicious. You’ll need to take the elevator to get to the restaurant/bar but there should be someone downstairs to guide you in the right direction. Highly recommended, especially if you’re looking for table seating with a view.
-
July 2023 by A B
Second superb stay at this exceptional hotel. Thoroughly recommend without hesitation. With special thanks to the consummate professional GM Stephan.
-
July 2023 by OA
Exceptional. Large rooms, like an elegant apartment. The service is unparalleled and meets every request without hesitation. A super comfortable stay in SF.
-
May 2023 by Krysta Barbieto
Okay I've never been treated so well & received such great service. I basically lived here for a month & it was a wonderful experience. The accommodations for children were amazing (even a kiddo size robe) my stepdaughter loved it. Weve been here so many times & always get one of the suites & the service is consistently exceptional. The woman who answers the phone when you call for room service was so amazing she deserves major props for her service that she provided for my friends & I.
-
May 2023 by Stu's Travel's
I stayed in this fantastic property for 2 nights and loved every moment of it.Even before arriving at the property, l was impressed with the staff using the Four Seasons App. The Conserge team had may ticket booked and waited for me on arrival.Check-in was fast and efficient, I booked the entry-level room and was very happy. A higher floor would have been nice, but the corner room was bright and stunning, great black out curtains too.Complimentary tea and coffee are available at the check-in desk.I would stay back here in a heart beat, that being said, I would also like to try out the Sister Four Seasons property in San Francisco.Thank you, Four Seasons Hotel San Francisco.Rooms: Clean, bright, everything work as is should, just a pleasure to stay in