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March 2024 by Hannah Silverman
Had a wonderful experience. Rich is communicative, accommodating, honest, and kind. He took the time to find me the least expensive replacement fan for my laptop and replaced a few missing screws at no charge. What a relief to find a personable option for computer repair.
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September 2023 by Arianna Love
Rich is very articulate and caring . This is his personal business and he seems very wise on everything presented to him. I highly recommend you come to Rich for any services ( he will go above and beyond to give the best service )! (He helped with my Dell precision laptop) :D
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March 2023 by Valerie-Anne ..
Rich was super helpful and spent time sharing his knowledge with me. He was very kind and patient. Thanks to him my computer works perfectly now. Excellent customer service. Highly recommend.
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March 2023 by Bi Y.
i had an issue with a ssd and he was very helpful and patient!
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February 2023 by rouel delapaz
Will recommend to my friends and anyone who wants someone professional, thorough, and trustworthy. He goes the extra mile in helping you out.
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December 2022 by Yoga G.
Yes. I completely agree about grey matter tech services. The owner is one of those rare people. Really wants to help. Need computer help? Go to Grey Matter Tech. Gratitude for the good souls who really want to help others. Gems of rare.
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September 2022 by Silvia G.
Out of service. Don't bother. I left a message never call back.
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September 2022 by sun love
Rich is so helpful and trustworthy. He went beyond for me in fixing my non-Apple computer : ) and sharing his knowledge on fixing my phone. I highly recommend. His work was superb for me!
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August 2022 by Geoffrey G.
Rich wasn't able to help me out, but pointed me in the right direction and gave me money-saving advice.
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July 2022 by D C.
So I bought a new monitor, should've been a plug and play situation but sadly I plugged and monitor couldn't detect a signal from my computer. Called the manufacturer, spent over an hour talking to a rep and, in the end, we concluded that it's not the monitor but my desktop's HDMI port that's the issue.So I decide to call around local computer repair shops and Rich at Grey Matter Tech Services picked up. He told me that unfortunately he's only working on laptop sized computers. However, he asked what my issue was and within about 2 sentences he had it figured out. Texted him a few pics of the back of my computer, he told me what to do right over the phone and now my monitor's working as intended. Rich is super knowledgeable, friendly and patient. He really wants to help people out. Totally recommend his services!
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April 2022 by David G.
Phoned and the guy is basically retired. If you are not taking any new work. Tell Yelp you have closed.
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April 2022 by Steph Y.
I had an issue logging on to Kaiser, my computer browser gave me a bad page error. I reached out to Rich to see if I could get my computer scanned and he offered some great advice that solved my issue, for free. He was so helpful and responsive. Thank you Rich!!
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April 2022 by Stephanie Payne
Del is so great! He took my call pretty close to closing time and stayed to help me out with a swollen battery. He was very fast and explained things to me about my laptop. I even left a part in the office and traveled back to Salt Lake City. Del mailed it back to me! What great customer service! Would highly recommend.
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April 2022 by Jose Powell
I stepped on my laptop the other night which cracked the screen and bent some of the laptop's innards. Based on my experience with having other items repaired I had an idea in my head about how long the process would take and what it would cost but this place exceeded my expectations on both fronts. Turns out they keep a lot of a parts on hand so they had a screen that fit my computer without needing to order parts and I was able to get my laptop back the same day I brought it in. I'm typing this review on that very laptop and the new screen works just as good as the original. Getting the repair done quickly is huge, especially if you have deadlines looming, so this place gets a gold star from me.
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January 2022 by M L K.
Honest, reasonable and knowledgeable! Great hrlpful advice and suggestions. Would definitely go back to Rich for repairs and assistance.
