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April 2024 by Attila Gazsi
Very poor and slow service.
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April 2024 by michelle hennessy
Omg I’d never go back the bar was so dirty the toilets were so dirty we only had a drink and didn’t order any food after we seen how dirty everything was the barman also made us buy the glass with our drink said we couldn’t order the hard rock hurricane cocktail without purchasing the glass he informed us of this after we had drank some and some of the staff extremely rude
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March 2024 by Madame Micha
The Hard Rock Café in San Francisco is really beautiful, large and of course perfectly located on Pier 39 at Fishermans Warf!The food was delicious, service too! The whole atmosphere was great!The shop, on the other hand, was very small and so was the selection of T-shirts and the like.Kid-friendliness: Enough space for strollers etc.
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March 2024 by Sascha Weishaupt
We were here in June 2023, great place.
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March 2024 by Kylie Wilton
Great food, friendly service, beautiful decor! ❤️
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March 2024 by Richard Ventura
Great place to hang
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March 2024 by Javier Gustavo López Castro
Very greasy food and bad
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March 2024 by Sebastián Šooš
Well...that was my worst experience when it comes to Hard Rock Cafe. Firstly, I will say the restaurant is nice, prices are relevant to SF and food was OK. BUT... Let me summarize the worst things that happened:Firstly, take in consideration the restaurant was like 20% full...1. Generally, the service was very, very bad. They were slow, not friendly, kind of seemed lost with what they do.2. They brought us first steak and burger, we have been waiting another 5min for the other two burgers. Note: we didn't have a cutlery prepared and as usual we did not even see "our dedicated waiter". So the steak has been getting cold for 5 mins.3. We wanted to order more beers. After like 8minutes when I did not see "our" waiter I asked someone else who has been mostly cleaning tables. He forgets about the request also, "our" came after 10min so we ordered again.Then, since we have been sitting next to the bar. I was looking 10minutes for draught beer ready on bar. As usual, the waiter did not care about it for 10min SO I HAD stand up and asked for the beers from bar, 10minutes old standing beers.. terrible.Let's say the food was good. Don't expect any culinary experience, but it's all right. There was a good DJ playing for the first hour we were there and the restaurant is nice in super location. But...the overall experience was very bad due to the LOST waiters...
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March 2024 by Anna P.
ordered catered sandwiches from them and boy were 30 people disappointed. their sandwiches could not fill up a 10 year old boy, much less a grown adult female, much less a grown adult male. on their catering website, it said "serves 10" (for the deluxe sandwich bundle), then when we got the sandwiches (which ended up costing $19 each), they put SIX whole sandwiches for each bundle (no, your 12 halves are not worth $115). it was disappointment at first sight, and each sandwich half weighed less than any taco or smores. save your money, order catering elsewhere.
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March 2024 by Marinka Van Hekke
De dame en heer die ons bij de ontvangst een tafel moesten geven hadden denk ik hun dag niet. Dit zijn we niet gewend bij Hard Rock Cafe's. De bediening aan onze tafel was top en het eten was weer heerlijk!
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March 2024 by Rebecca Jones
I came in on Saturday and the food was top tier! The staff were all friendly and so welcoming. It’s such an amazing experience coming to eat here. I would give it a 5 star, but I only gave 3 because there is this girl that works at the front to seat people in, and she was rude. She is shorter, dark hair and seemed annoyed to talk, or even seat me at my table. She could possibly be new? It was my first time seeing her work there. Did not like her attitude at all. I believe she may have rolled her eyes at me a couple times too and whispered under her breath. I don’t know how she got this job, it’s horrible service and such a bad reputation on one of the best restaurants. They should put her in the back if she’s not going to be kind to the customer. Absolutely ruined my morning.
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March 2024 by Rebecca J.
I came in on Saturday and the food was top tier! The staff were all friendly and so welcoming. It's such an amazing experience coming to eat here. I would give it a 5 star, but I only gave 3 because there is this girl that works at the front to seat people in, and she was rude. She is shorter, dark hair and seemed annoyed to talk, or even seat me at my table. She could possibly be new? It was my first time seeing her work there. Did not like her attitude at all. I believe she may have rolled her eyes at me a couple times too and whispered under her breath. I don't know how she got this job, it's horrible service and such a bad reputation on one of the best restaurants. They should put her in the back if she's not going to be kind to the customer. Absolutely ruined my morning.
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March 2024 by Wolfgang D
Super friendly and good
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March 2024 by Milo Stocco
Increasingly prohibitive prices in the shop. T-shirts that cost less than $45... Seems a little excessive to me...
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March 2024 by 深町SDR
I used it for my first lunch after arriving in America.I ate a hamburger, but the onions were so spicy that I honestly had a hard time eating it. The chocolate chip cookie for dessert was so sweet that when I bit into it, the oil oozed out, which surprised me. (This is an evaluation based on Japanese standards, so it may be something like this in America)The staff was very cheerful, and when other Japanese people were taking commemorative photos, they would come out of the kitchen one after another and take commemorative photos with them. It was great because I was able to experience the "American feel" from the first day.
