-
July 2023 by Anne Carr
Love! Love! Love! Love! Love! They take the BEST care of our 2 Goldens. Dr. Adam is beyond exceptional, and we could not be happier with the care our 2 girls get coming here!!!
-
May 2023 by Rose K.
Dr. Adam is the owner of Healthy Pets. Doctor Adam is like a Scientist. This good review is only for Doctor Adam. My dog (pomeranian) had a stroke. After 5 days in the ER, the Emergency Room took $10,000 from me. After I paid they decided to tell me "Oh, by the way, your dog is paralyzed and you should euthanize him". Well, I didn't kill my dog, instead I took him to Doctor Adam to rehabilitate him.Doctor Adam had my beloved dog walking in 3 months. He also fixed my dog's vertigo, controlled and balanced his diabetes and cured my other dog (pug) of cancer. He also applied cold laser treatment on the pug's back to alleviate her herniated disk (it worked). All treatments are Western and Eastern medicine combined. I HIGHLY RESPECT Doctor Adam. Doctor Adam is truly a GENIUS. I have learned so much from him and he has changed me and made me a better, respectful person and a wiser one. He even gave me a Canine Biology book as a Christmas gift. He is HONORABLE and an incredibly AMAZING Doctor. ????❤??
-
March 2023 by E V.
Update: I received a response as you can see below. Stating that I had an issue with the office manager is my experience. I wouldn't consider it a threat. I understand that you have a business relationship with your office manager and will take his account over mine. There was no apology from Andrew. I appreciate the removal of the cancellation fee. As for the inactivation of my account, it is your business and your decision to move forward. I can only state my experience."I was looking forward to bringing my pup to Healthy Pets. I had one of the worst experiences with the manager of this location. I spoke to Andrew, the manager, on the phone and asked how much the first wellness appointment would be for my appointment today. Realizing the cost, $95, and not being able to fulfill that amount today, I asked to reschedule. He abruptly told me that because it wasn't within 24 hours, I wouldn't be able to reschedule and be charged $50 for the cancellation. His demeanor over the phone was ungracious as he proceeded to push me in telling him if I wanted to cancel only to let me know that other people could have my appointment. He mentioned this multiple times. After confronting his rude behavior he made an excuse that his demeanor was direct. It was rude and unprofessional. I just needed time to assess what I could do for my pups appointment. He did not prioritize my time, but rather wanted to fill my spot so quickly that he began counting down the time he would need to fill my spot- down to each minute we were on the phone. I couldn't believe it. I hope that no one else has to experience this in the future. Priority to the patient = zero."He also sent me the $50 invoice so quickly for the missed appointment. Shows what matters most: $$
-
October 2022 by Moike
Nice staff nice doctors nice facility easy to work with reasonable rates took care of my cat very well
-
September 2022 by Roy Woodard
This is is my family's go to place for medical care for our families. They are always busy that if you are a new client, it take awhile to get an appointment, and they are not outfitted for emergency care (I go to ocean avenue for emergencies) . The doctors and staff are very kind and compassionate. They don't try to upsell anything. This past year we had to put down both our dog and one of our cats. They were so kind and supportive and professional.
-
June 2022 by Sara C.
Got a new puppy & wanted a local vet clinic. They don't have any availability until October... Perhaps for existing customers they are great, but good luck trying to become a customer. One star for it being close to me. One star for the lady answering the phone.
-
May 2022 by Jon Doe
Four years too late on this review, but time has confirmed my impressions. I'm writing this now because I just adopted another animal (in another city) and have been going through the online review research process in my current local area. Apologies for not writing sooner. I found Healthy Pets in 2018 after having bad experiences with two other vet practices in town. Unfortunately, my little guy was terminally ill with cancer and didn't last long, but we got the best palliative care possible, with good explanations, and without unrealistic expectations. Dr. Adam really is the "pet whisperer", and it's evident in the way he handles patients. I wish all the human doctors I've had in my life would have had Dr. Adam's bedside manor. Some people just have the gift, and he has it. I even went back for a consult with Dr Adam after my buddy passed to discuss prevention of a health issue that probably contributed to my pet's untimely demise. I can say that his advice has paid off with my new pet. I split time in SF and another location, traveling with my pet, and Dr Adam is definitely the first choice if my guy needs to see the vet in SF. I may even bring him in just because! Independent veterinarians, like independent physicians, are finding it harder and harder to stay in business without selling out to Mars (VCA) or Thrive (look what happened in Oakland with Montclair in April 2022!), and it's refreshing to come to Healthy Pets and not have to deal with the corporate machine.
-
May 2022 by Aida Caffrey
Good to my girl. She came out claim and relaxed and no drugs
-
March 2022 by Angela G.
I sought out a holistic approach for my beloved 19 year old cat Betty. Although she had good care at Castro animal Hospital , I wanted to ad accupuncture / holistic modalities to give her more tools to her arsenal. Betty had manageable Chronic Kidney Disease for the past 8 years and I was hoping another type or approach may help her be more comfortable in her twilight years Michelle from the SFSPCA recommended Healthy pets veterinary hospital. I made an appointment for 1/20/22. The staff was very thoughtful before the appointment and made sure they had all Betty's records well before the appointment. The appointment went well and Dr.Lauren is a solid Doctor and also kind . Before leaving I scheduled an appointment with Dr.Adam for Betty to try accupuncture.The appointment was scheduled for March 8,2022. Unfortunately Betty passed away on February 11,2022. As anyone knows who loses a beloved pet,It is one the hardest things ever. About a week and a half later I called Healthy Pets to cancel the upcoming accupuncture appointment .Apon hearing the reason for my cancellation, the staff member who I can't remember if I got their name, was kind to me. I had to go back to Healthy pets and pick up the deposit I made for the appointment. A few days later I received the most beautiful heartfelt sympathy card from the staff each staff member actually expressed sincere personable words about Betty and sent well wishes for me in my time of Grief. Ariel even wrote how she rememberd Betty and me from Castro Animal Hospital. Thank you Annamaria, Alex ,Ally ,and Ariel. and all the staff at Healthy Pets SF for your thoughtful and Kind care and actions. You will be the veterinary hospital I will bring my next fur baby to in the future. In all my experience over the past 10 years with different ( very good) SF veterinary hospitals, Healthy pets left the best impression on me. Anyone who wants a high standard of care and thoughtful bedside manner from the staff , their pets could not do better than Healthy Pets Veterinary Hospital.
-
January 2022 by Joey B.
If I could give more than five stars I would... 10 STARS! My dog sustained a deep puncture wound. We tried 4 ER vets in the evening and they were "overloaded." I am visiting the area and don't have a regular vet. My daughter's dog is a patient at Healthy Pets. They were so accepting and kind enough to get her in. She got sedated, stitches, medication; The cost was quite reasonable. I have actually never had such a positive experience with a vet. Usually you can't get an appointment for two weeks (in Santa Barbara.) The staff is attentive, kind, and super efficient. Dr called me twice to let me know what was going on and how to take care of her afterwards. Super impressive is all I can say. My other family members have had the greatest experiences with them also and get the help when needed. So thank you very much Healthy Pets. We really appreciate your help.
-
December 2021 by Beth D.
I wish I could give these guys even more stars. It's not just that they are completely skilled, and that they don't price-gouge (I just got an invoice for 0 after bringing an injured dog in for another follow-up,) but they are accomodating and so incredibly pleasant and caring. The vets, vet-techs, and desk staff are all just wonderful.
-
November 2021 by Elliott T.
Thanks guys, Not a client so I can't comment on that but I was walking by today and I didn't notice the sign on the door asking people to stay outside and call first... In any case, nice interaction, and they gave me a few referrals for places that could help me.
-
September 2021 by Roy Woodard
Today we had to go to Healthy Pets Veterinary Hospital to humanely euthanize our beloved dog, Faith, of 16 years. The staff and doctor was so very compassionate, accommodating, patient and comforting during a most emotional time. They explained each step of the process and provided treats to help comfort Faith, and allowing us to bond with her one last time. Faith passed away peacefully and crossed that Rainbow Bridge. ? Thank you to all of you at Healthy Pets. Respectfully, Roy, Elly, Annalisa & Michael.
-
August 2021 by Laura P.
Our cat had been seeing Dr. Lauren for quite a few years and we felt very well taken care of. As our cat grew to be a senior cat we were coming in every six months and Dr. Lauren was great at explaining the results of her blood tests and what procedures we should consider, but was never pushy. We moved from SF so unfortunately we can't come to Healthy Pets anymore but our new vet was impressed at how thorough and well documented the transferred records were.
-
August 2021 by C D
Love Dr. Lauren and all the Technicians who have been caring for my Himalayan Cat over 10 years. The place is clean and staff always friendly.