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March 2024 by John Boatman
Excellent service
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October 2023 by Mike Anderson
I had a great tax preparer, Coleen Ramano, who was very friendly and professional and made me very happy.
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July 2023 by Francisco Quijano
Great service, fast, and will always comeback.
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April 2023 by Ronnie A Chouaibi
Convenient, fast & professionalMy 3 year doing my taxes in this location and my favorite tax preparer Mrs Ho. She is the best ??
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March 2023 by Gautam Mulchandani
Probably the worst customer experience. Not to mention pure cheating. They have prices that keep going up that they can't justify. The manager Ken Davis is not solution oriented and is the rudsst and meanest human. They price gouge you and ensure that you are treated poorly. When you make an appt. And they can't help you because they are busy - you are charged. Please do not support HR BLOCK van ness - they are the worst and terrible in all aspects.
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March 2023 by Khris Fairgood
2nd time I went and had problems!! I never owed or had to pay anyone before going to this place. Never coming back to this company they wanted money before even trying to help with my problem!
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March 2023 by patrick ngo
The H&r on Vanness location very scammers unfriendlyI go there couple of times
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March 2023 by Stephen Causey
My tax prep person Colleen is awesome! She is always helpful, friendly and patient with me.
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March 2023 by megha anand
Filling tax has always been smooth and stress free and its my 3rd year return.
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March 2023 by Tye O'yershat
I felt I was treated with respect and informed about the process and I felt looked after.
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February 2023 by John S.
yelp is a scam too just like h and r block both scumbag companies
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February 2023 by Miss M.
I started going to them years ago when my laptop broke down 3 days before the deadline. Luckily, I was able to get an appointment w someone there and my taxes got done in less than 1 hour! That's when I decided to say goodbye to Turbo Tax for good! I also realized I had reported something incorrectly on my taxes in a prior year and they advised me what needed to be done. Atoussa prepared my taxes last year and she was awesome. Very friendly and professional.
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January 2023 by Ryu Shylu
This office is mainly for people who can file their taxes in person (one or 2-day process). Their website is not set up well for virtual meeting. If you are filing via phone or online, it takes about 7 days. I decided to change my review to 4 star, because my Tax Pro got my tax done this week via phone. I will change my review to 5 star after 4/18. All in all, I'm now relieved and thankful.
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November 2022 by Andy B.
I have never had a worse experience getting my taxes done. I paid $435 for assistance filing, they assigned Mariam Safapay who was the rudest, most unhelpful rep I have ever encountered. First, she was over 20 min late to my appointment. When she finally strolled over to the waiting area, instead of apologizing for the wait, she announced she was going to walk her dog first. So I waited more. Then she had her dog at her desk, which I'm sure some people don't mind, but the dog kept making noise and interfering... and of course she kept attending to the dog. It struck me as totally unprofessional. More importantly, Mariam was quite rude, stood up and walked away several times during the middle of our work together without saying anything. Seriously. In the end, she really did nothing but punch a few numbers into the computer. I just kept thinking the entire time that I usually could've done this on my own and save hundreds of dollars. She did not help me get any extra deductions or do anything that made it seem remotely worth paying for the service. I will never, EVER use H&R Block again.
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November 2022 by Daren Phillips
ONce the appointment happened I had a great experience.
