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March 2024 by Jeffrey Serra
Took 2+ weeks just for a tax pro to get assigned to me. Even after being connected the tax pro was very dodgy with my questions and not answering them fully requiring a lot of back and forth via their message board. No phone number was provided and they would not call me, so the process took exponentially longer than it should have and was infuriating.
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February 2024 by alvonda meyers
Had an awesome experience I went from unsure to very sure the people here are great knowledgeable and make you feel very comfortable that's a plus I'll be coming again next year
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April 2023 by Krɛɛp ‽
It says “walk-ins accepted”, I walked in at 3:45 and was informed that there is only one person working and they are having lunch until 5pm and that I should come tomorrow.?♂️
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April 2023 by Kiana J.
Worst tax services ever. I usually do turbo taxes but idk why I decided to go with hr block. Worst service. We paid $450 just to file a simple tax return, nothing difficult. The guy didn't know what he was doing (considering he said he has many years of experience) and when I called because we didn't get our tax return, no one answered. I called again, and the lady who picked up seemed like she doesn't want to be bothered. She rushed me off the phone and told me to call back on Thursday. Didn't even offer to help or answered any questions I asked. No sense of teamwork or customer service. Definitely not coming back here ever again. I paid $450 for me to barely even get any help! Wtfff.
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February 2023 by Max O.
Wilma is the best! this place is convenient and fast
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February 2023 by Max Power (TheNameYou'dLoveToTouch)
Wilma is the best! this place is convenient and fast
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April 2022 by Worlanda Dorn-Mullins
Have worked with my Rep. Wilson Lau for many years. He does a great job.
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April 2022 by Cynthia Jones
Great customer service and knowledge of the tax professional
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April 2022 by Tw Holmes
Excellent professional experience
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March 2022 by Ted E.
h&r block screwed up the deposit so now i have been waiting two weeks for my refund. the app was horrible to navigate. i had to reset my password every time i logged on. customer service non existent .will never use again or recomend to any one. save time and headache use someone else who values your time and money!!!!
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February 2022 by Ajems Castello
Cuz They Help You Faster
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April 2021 by Celly Mac
Kindness and thoroughly explaining each step of the way. After waiting for the amount of time I was instructed to wait, I still did not receive my refund nor stimulus money. I called 24 days later for answers after already receiving information from IRS about where the amount was suppose to be. H n R Block said my stimulus and income tax funds are separate payments. IRS informed me they direct deposit the stimulus March 17,2021. However, I checked my balance every day and still no stimulus money. The income tax is still being processed. I know people who got their refunds back in a week. HnR Block said maybe I had more than one occupation that they had to investigate. I said no I have only one employment and I work for the county. HnR Block was very argumentive, giving me excuses Instead of accurate answers, then cut our conversation short by lying about having a customer, while all along I was placing this call standing outside their place of business right when they opened. No one had entered their business but one lady who was a employee with whom I was on The phone. I will never use HnR Block ever again. They are full of it..............
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April 2021 by robert m
Like the service of wilma she was so patient with me and made me feel like family I didn't file tax for two years and she is so great at doing her job she made it look easy I will return next year for sure thank you for having her there.
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April 2021 by pleas bishop
very quick and easy to get to and very dependable and alice wong is so nice
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April 2021 by Cezario dos Santos
Best service.
