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March 2024 by Nathan S.
Be watchful of the bait and switch. You can't trust the estimates they give in their website. I was quoted $49 more when I arrived and told that it was because of the type of car I have even though I had submitted my vehicle information before receiving an estimate online.
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March 2024 by Jessica S.
Been coming here for years. they always do a thorough check of my car and give me an honest assessment of what needs to be done and what might be able to wait so that I'm comfortable with the price and quality. I never feel pressured to do more than is needed. This time Danny helped me and he was the best!!
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January 2024 by Kate D.
In and out in less than 30 minutes! Always call before hand and check to see if they're busy. Tire elation was $39 and full synthetic was $159. Before you go check for coupons on their website. They usually have some
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January 2024 by Karen Fung
Just needed my air pressure checked they did it and just a few minutes and the gentleman were very friendly
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January 2024 by Arash Ilbagi
Fast service. In and out within 10 minutes for an oil change. Friendly service.
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January 2024 by Sabrina Napier
The team members at this location of jiffy lube were very respectful and polite I was out of there in a jiffy too!!
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January 2024 by Diana Jackson
Friendly, courteous and just all-around great service.
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January 2024 by Amelyn C.
Such pros! The last time I went to Jiffy Lube (Geary location -- good place, generally), they didn't put the bolts back on the car splash guard. Well, after my husband's duck tape fix gave up, I was driving home from across town this evening with the splash scraping the road...I called the nearest Jiffy Lube. The guy on the phone at the Van Ness location convinced me to come by so they could restore the bolts properly. They saved the day! And my husband' from a very annoyed me.
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December 2023 by Michael Yorky
Wilson, the manager, welcomed us with great respect. We had lost the serpentine belt installed by ANOTHER Jiffy Lube 2 weeks earlier, on our trip north to San Francisco. I had the car towed to the shop and he assured me that he would get the correct belt on and have it installed asap. As it turns out, the incident also drain my battery, so Wilson got us the appropriate battery to replace ours.Kudos to the District Manager for having Wilson as your face in the Marketplace.
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December 2023 by David Cox
Buyer BEWARE... most coupons (eg, as you may receive by email) are effectively SCAMS, no matter their source -- ie, many local JL shops will simply NOT honor them. However -- those same shops will also typically refuse to confirm/deny the coupons' validity prior to servicing your vehicle -- a VERY shady business practice at best. I'm unlikely to ever return, although I've used their typically efficient/affordable service for several decades now...
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December 2023 by Aman Bhardwaj
Service was quick, but the price was much higher than expected at about $120 for an old Honda sedan. The staff member doing check-in and check out was somewhat rude and impatient (despite no other customers) to the extent of signing on my behalf at the step after checkout. I was particularly taken aback by this very unnecessary action. They may be good at what they do, but I would not recommend the shop because of the poor customer service and the surprisingly high rates.
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November 2023 by Michael Loud
I was excited to give 5 stars because the guy was real nice and seemed efficient but then after losing 2 quarts of oil in the past month I had to crawl under my truck to find the WRONG OIL FILTER installed. I paid near $100 because I am disabled and struggle to change my own oil but it looks like that's what I need to do from now on I can't trust anyone else to do itVERY VERY DISAPPOINTED. Incredibly unprofessional ?
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October 2023 by Danny K.
Don't go here. Extremely unhelpful with any service outside of oil changes. Misdiagnosed an issue with my car and charged me hundreds of dollars for a service that didn't solve the issue I came for.
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October 2023 by Lara Kesler
I just tried to bring my Fiat 500 in for an oil change. I've been here many times before and have typically paid around $60-70. Today, they quoted me $130 for a basic oil change and when I asked why the price had doubled, all the person could say was "that's just what we charge for these German cars these days." To which I replied, this is Italian. And then he just lumped all European cars together and said that $130 is just what it costs now.I feel like doubling your prices within a year or two is a bit steep so I drove away.
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October 2023 by Patrick Herndon
Claimed to only have the most expensive oil for my car and wouldn’t accept a coupon from their website. Do not recommend. At least they were fast.
