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May 2023 by Angie Wang
We've been working with Kajal and Charles for a while now and I've always been impressed by how they take the time to understand my insurance needs and provide personalized coverage options. Every time I've had a question or concern, they've been super responsive and helpful. We definitely recommend!
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March 2023 by Misti L.
Kajal has been my State Farm rep for years now and I just love her and her team. Always responsive and quick with questions, providing COIs and anything else. Totally recommend her and the team.
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March 2023 by Keyairra
StateFarm is a great insurance company, Kajal Pashmi and her staff Charles and office manager Gela Pahmi are TERRIBLE insurance agents. They are racist towards African Americans!!! They’ve canceled my policy without notifying me, even when they’ve received payment on time. Also raised my policy without notifying or formally informing me. I contacted Kajal and her team to get some clarification and from the moment Charles answered the phone was very rude, hostile, and unprofessional. Didn’t have a positive attitude and told me everything him and his team “ couldn’t do” instead of trying to figure out what him and his team “ can do”. Hung up in my face multiple times when called out on their unprofessionalism. This team is VERY unprofessional, lacks empathy and lacks providing great costumer skills, or the ability to communicate with their costumer professionally, let’s not forget VERY VERY racist!!! I wouldn’t dare waste my time or money with this branch. PLEASE find another location or store. DO NOT waste your money on these racist!!!
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March 2023 by Clark Bloom
The team provides amazing service. Always prompt, accurate and proactive when necessary. They relieve all the mental burden for all our insurance needs!!!!
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October 2022 by N T
We had a wonderful experience working with Charles and team for our new home insurance policy! Highly recommend - professional, kind and responsive.
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October 2022 by Karen Skillin Rojas
We've been customers/clients with Kajal and her team for years for auto and renters insurance, and have never been disappointed. We always receive attentive, responsive and honest service. The team goes above and beyond to answer your questions, provide you detailed information and options and great pricing. We can't say enough good things about this business and we highly recommend them.
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September 2022 by Karen Hutchinson
Kajal, Ravi and team were recommended to me by my real estate agent and now I can't imagine working with anyone else. In my search for a home, I've had this team check on each property I bid on for insurability and a quote. Every quote has been affordable and every interaction I've with them has been friendly, efficient and professional. Once, I even had to contact Ravi late on a Friday afternoon and he couldn't have been more accommodating. It's clear that these guys really care about their clients. Highly recommend!
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August 2022 by Ben Johnston
We just bought a new house and were listing our current house and had to deal with a lot of different stakeholders to make the transition happen. I'm so happy we had Kajal and Charles in our corner to handle our home insurance.Everything we need was delivered promptly with simple explanations of what the deliverables were and what was needed from us. When we forgot something Charles followed up to keep things on track.If you want a reliability, speed and excellent communication then Kajal and Charles are the insurance agents for you.
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August 2022 by Henry Shi
We had a wonderful experience working with Kajal and Charles for our new insurance policy! Highly recommend especially for complex insurance needs.We bought a new home and was looking for a bundled home and car insurance. On top of this we also shopped for a liability umbrella and wanted that to cover our two rental properties (one was out of state). The many combinations naturally meant the pricing structure was complicated and a lot to digest. Luckily Charles was super on-point with all the tradeoffs for different options. He answered our technical questions promptly and precisely; this really helped us narrow down on the best plan.
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August 2022 by Amy Trusso
I have been with Kajal for two years and have been surprized by her quick response to any questions - her anual review of my policy - her suggestions to make my policy fit my needs - she really wanted me to be informed of my policy. A+
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August 2022 by Heather J H.
Kajal was recommended by our real estate agent when we needed homeowners insurance for the first time. We worked with Ravi, who was amazing. So patient, explaining everything and helping us navigate this process at a time of stress. It was important to us to work with someone local and someone who would respond to our questions. Ravi was a star! Highly recommend him and this State Farm office.
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July 2022 by Dounan Shi
We have been with Kajal and Charles for years and they are extremely responsive, patient, kind, and detail oriented. We recently made some complex changes to our existing insurance packages, and Charles was there every step of the way and helped us find ways to save on our premiums without us even asking! We have had an amazing experience so far and would highly recommend them to anyone!
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July 2022 by Nikki Mehta
I was provided this number by my realtor, who required me to provide a renters insurance to move into my new apt inSF. within an hr of calling them, I had a quote and it seemed pretty reasonable. they called me to follow up on my request and within the day the job was done. pleasure to work with the whole team and Kajal was awesome.
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October 2021 by Emiko Kaji
My husband and I have been working with Kajal for several years now. She and her team are very professional and quite personable. Kajal or her team would respond to our inquiries or requests promptly. We've been so happy with their services that we even moved our commercial property coverage from another insurance company as Kajal offered a lowered rate with more efficient coverage.
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October 2021 by Lindsay Burgess
My husband and I have been with Statefarm for a very long time and have always had great customer service, however most recently I worked with Charles Tanner on a few policies and he is friendly, professional, easy to communicate with and on top of it. Highly recommend he and his team if you are in need of insurance!
