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March 2024 by Andrew K.
They lost my results. They drew 6 vials of blood, never sent my doctor anything and never gave me any updates. There's nothing in my online account, I went in person and they couldn't help, called every number I could find to get in touch with someone and they never even had a record of me coming in. This place is a scam, go to Quest instead. They are much better.
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February 2024 by Jamie Z.
Went here with my mom for a lab work Tuesday morning. We didn't have an appointment following a doctor visit so it was busy and waited about 50 minutes. The office is small, seats about 7 chairs. There are restrooms available across the hallway from this office, which is key# coded. Some of the employees are bilingual (English, Cantonese, and Mandarin) Emily helped my mom with her blood work. My mom said she was really nice and did a great job, noting that she had never experienced such a quick and efficient blood drawing in one go. My mom's chinese speaking with very limited English, but Emily (English speaking only) made my mom feel comfortable. Thanks Emily, of LabCorps in Chinatown SF!
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February 2024 by Patricia D.
I tried the LabCorp on Pacific for the first time. I was disappointed at the long line ahead of me and the ultimate wait. The wait became less of an issue as I was able to observe phlebotomist Emily F - who appeared to be the only phlebotiist there - with her patients. Emily F was a delight to watch. She greeted each patient with such sincere warmth - her smile clearly shone through her mask. She thoughtfully escorted the elderly patients to the door. When she finally called me, she greeted me warmly and clearly showed she cared about my comfort. I am not a fan of going to labs, but meeting Emily F turned the experience into a joyful one. In addition, Emily F is an excellent phlebotomist - her needle stick was one of th least painful I've ebver experienced. Because of Emily F, and despite the wait, I will continue to patronize the LabCorp on Pacific.
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January 2024 by Busola R.
Old facility but really kind people collecting the samples and doing admin work. Barely had to wait. I went on a Monday afternoon, for an appointment. I ran a little late for said appointment, but they were very accommodating.Subtracting one star for Labcorp (as an org.) as they could definitely update the look of their center.
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December 2023 by sally morgan
I scheduled a blood draw here for this morning. They were right on time, and the process went smoothly. The phlebotomist, Emily, was awesome. One stick, in the first time, no pain.
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November 2023 by A-Babe A
I Just went there to get my blood drawn highly recommend the staff was friendly It was a quick And easy process. One of the best experience I had.I want to say thank you to the team that was there today
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October 2023 by Laura L.
Easy to make an appointment, staff is friendly and communicative. It's close to my work so convenient. My bloodwork was painless. Emily was great and would definitely come back here if I needed lab work in the future.
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September 2023 by Diana L
Facility is a little bit too old? Chinatown style…Not quite the kind of Labcorp I was expecting. Sanitary guideline is in question. The nurse put on gloves and started typing on keyboard and touching other things around, and then used alcohol swab to sanitize my arm and then touched the sanitized area with that same gloves…
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June 2023 by Mo W.
I never wrote any negative review before. I understand we all have our bad days. But it's different this time because my precious blood was wasted. Dignity Health referred me to LabCorp. My appointment was early morning mid-June 2023 at 728 Pacific. The service was on time. I was sent to Room 2. When the lady pulled the needle out my arm, she did not put the pressure properly. My blood was shooting out like a firehose. It sprayed on the chair and my pants. It never happened in my life and I'm old. Worst of all, she never apologized.
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March 2023 by Paul B.
Went in this morning for 8a.m. appointment for lab work. Only had to wait 10 minutes as other patients were there. The technician was very professional and thorough. And I was finished in 15 minutes Will surely use this business again
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December 2022 by Elias W
Worst testing facility ever. First of all, know your customer and hire a Cantonese/Mandarin receptionist. This lab is just crazy, both for the under staffed staff and the waiting customers. I literally stood for one hour while 6 people were called before me. I will never return here again.
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November 2022 by Stephanie Allen
I had a great experience here. The staff was really kind and working as quickly as possible. Yes, you may have to wait if you don’t have an appointment but that’s any place.
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October 2022 by Sima Shahnavaz
Super busy, just two nurses to do everything. Small space. Horrible place to do any test.
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August 2022 by Ngan L.
Had a blood test for prenatal the young guy made it painless and let me lay down and talk to me through the whole thing and offered water as prone to fainting
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July 2022 by Elizaveta Pereguda
I came here twice without appointments in 2 weeks for different things. First time I came at 10am on a Wednesday and second time at 2pm on a Wednesday as well. In the morning, there were 10+ people waiting in their waiting area with just 2 chairs. I’m a healthy 25-year-old and I was tired after standing still for 40 mins, I don’t know how 10 other elders did it. My second time I arrived and there were just 2 other people who arrived at the same time and barely any wait. I recommend coming here in the afternoon. Also, it’d be nice if staff could bring more chairs so old people (and I!) can sit down as we wait..
