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January 2024 by Galen Travis
I went to this store for the first time yesterday and was very happy with the experience. Rochelle went above and beyond to make my visit not only pleasant but very informative. It’s a beautiful little store with an excellent staff. I will definitely be back!
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January 2024 by Debra Martin
Always has great options for purchasing.
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March 2023 by Kevin Paredes
Came to buy a beautiful pen and was met with the most lackluster customer service ever between 430-444 pm. Wouldn’t come here, shop online. Terrible customer service. They make you feel like you’re going to rob the place instead of being appreciative of your service…and out of convenience I purchased the pen. Not coming back. Online is the way to go.
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February 2023 by Anonymous
I bought an “all star” fountain pen. The nib quality is sub optimal. It doesn’t write well and ink gets stuck.When I went back to the store for an exchange, the manager said “there is nothing we can do. It is your paper’s problem.” Truth is that my notebooks cost more than the pen. So not going to waste time over such a comment and such services, I just hope future customers go for other brands or simply test the nib on your own notebook - cuz their testing papers are those extra smooth and glossy ones very different from everyday notebooks - Moleskine, Aspinal of London etc that I use. ❤️
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February 2023 by Christopher Tassava
I dropped into the shop on a quiet Sunday, thinking I'd just pick up a Safari in a new color. The store was a browser's paradise, and the saleswoman was patient and helpful in showing me not only some of the special-edition Safaris but quite a few of the even nicer pens. After trying out several, I decided to buy a forest-green aion, which immediately became my favorite pen. What a great place to visit!
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November 2022 by Lori Ann D.
This is a great shop. The clerk helped me find the exact fountain pen I was hoping for, matched up some ink, and was lovely to work with.
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November 2022 by Muge BN
First of all, the staff was super helpful, she answered all of our questions and gave nice recommendations. We came to Lamy looking for a nice fountain pen and browsing. We tested several pens. And, bought fountain pen with grid-layout notebook.Great location, but at the moment, there is a construction going on in front of it.
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November 2022 by Dominexus Prime
The cashier was very polite and respectful towards me with the preferences he recommended me such as the mechanical pencils, fountain pens, and rollerball pens. I preferred the fountain pen because I was interested in refilling my pen every time the ink runs out instead of throwing it away (bad for the environment, right?). I recently bought the fountain pen set (cause why not for a good price of $60?) with the free converter and cartridge. I definitely recommend this place for its astonishing customer service. I will come back next time if I needed to buy a new fountain pen or notebook. The options are immaculate!
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August 2022 by Alia D.
Amazing store and location! As a writer,designer, and nomadic creature I love to discover new tools. I've heard nothing but great things about Lamy so I was delighted to discover that there was a flagship store in driving distance. I began with a call to Rochelle who was so informative she painted a picture of each writing instrument so vividly in my head that I could feel the ink on paper and hear the scratch of stainless steel, the smooth flow of a gold nib coated in platinum, or the unique sound of their exclusive PVD coating. Unfortunately I was not able to meet her in person the same day I called. I awoke the next day eager as a child on Christmas morning... the gift under the tree will be To me , From me. I rushed to the store and was greeted by Benjamin. He was informative and professional. He understood my passion and drive for just the right (write) instrument. I had to rush my excursion because street parking would soon expire. Uninhibited I could have stayed in this store all day! We tried a bit of everything until I landed on a pen that felt like home. This pen made me feel like I ran into an old friend and we picked up exactly where we left off. I felt chills that it had been so long - a lifetime of us being apart.This pen knows me and I know her. The Lamy 2000. I expected to leave with a Safari but my eyes were opened to a legacy, a family of engineering coupled to design and the offspring they produced in their home--Bauhaus. I will return to purchase here and delight in the rainbow of a visual merchandising display. Clean lines , perfect lighting, and every delight on display within this intimately sized location.I am pleased with my purchase to say the very least. My life has changed forever as I am now equipped with a tool that will be my steadfast sidekick on many an adventure. Thank you Lamy SF team for all you do and I will see you soon. An if my rant was not clear YASSS I advise that you FREQUENT this location and take joy in their knowledgeable team. Also the product will not disappoint. Good day
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July 2022 by Marisa
I bought my first Lamy in Copenhagen a few years ago. Was thrilled to find this flagship store in the City while staying at he hotel. Great selection and service.
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June 2022 by Gauri Varshney
I have been using the lamp pens for over 15 years now. The quality is amazing. I am so used to these pens that I usually end up buying another one of these. Although this was my first time at the store. The store is amazing especially the person who helped me. I forgot to ask her name. She was knowledgeable and helped me make the right decision.
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June 2022 by Sean Blake
Great store! I got to try some nice gold nib fountain pens and left with a bottle of ink. Staff is super helpful and friendly.
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June 2022 by David Jarvis
Was really excited to find this store in SF. Really enjoyed my experience and left with a couple new pens!
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June 2022 by sandeep raja golla
Best shop to visit as a pen collector lamy is one of the best fountain pens I never seen
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February 2022 by Julie B.
It was our second time visiting Lamy and purchasing another fountain pen. They truly have a beautiful setup and collections at this flagship store. We arrived a few minutes before noon and the employee opened the door for us, as it is locked from the outside. Sadly did not get the name of the person who helped us, but she was extremely helpful and knowledged in the types of pens, inks, and swatches. We were unsure if one of our nibs was interchangeable, and she proactively offered to help remove it and demonstrated how to properly do so. Based on our purchase and rewards, we received a free 3oz ink bottle. Great experience, got to test a few things we wanted, and probably spent more money than we needed to but it has been worth it so far. It is worth signing up for rewards if you can!
