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February 2023 by Vivek Bhaskar
Literally never picked up the phone. Called like 5 times across 3 days during open hours.
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November 2022 by Pierce Smith, Executive Broker, CEO
Easy, quick knowledgeable!
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August 2021 by Rachael K.
I had a wonderful experience with Norman at Lasertorium and I highly recommend this company. He offered same-day service to my home for a printer repair at a reasonable price. He arrived right on time and gave me a courtesy call beforehand. Norman expertly repaired my printer and also took the time to give me tips to maximize the life of the printer and ink. Norman was very pleasant to talk with and he took all Covid precautions.
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April 2020 by Luis L.
I have known Norman, the owner of Lasertorium now for several years. He's an expert at what he does. He has fixed 3 of my Epson printers and has done so diligently and an affordable price. If your printer needs a repair, Don't hesitate to call lasertorium. Thank you Norman!
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May 2019 by James B.
I had trouble with my scanner/copier at work. I called Lasertorium and Norman arrived within the hour and fixed the problem. I thought I would have to buy a new copier. Highest recommendation possible. Thanks Norman.
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March 2019 by Lu P.
This place is the best when it comes to fixing copy machines! Hands down. My dad has a pretty old one and parts are hard to find but my main man Norman was able to come through in the clutch!
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April 2018 by Nina G.
We are the owners of a small business in SF. We have been using Norman at Lasertorium for years. We cannot afford to be without any of our printers for very long. When we call him, he comes within a day, or sometimes on the same day. He is honest and will always tell us what the costs are ahead of time so we can make a decision. We have never had a problem he cannot fix yet but he will always help us weigh the cost benefit of making the repair.
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April 2018 by Rob A.
I had a laserjet printer that needed immediate repair. I decided to go with Lasertorium because of their excellent Yelp rating and they did not disappoint. Norman was very friendly, professional and knowledgeable and was able to diagnose the problem and fix it in speedy time. The cost was reasonable and I am very pleased with the service Lasertorium provided. I will definitely call them again if I ever have another problem with my printers.
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April 2018 by Brad B.
The very worse service we have ever received on printer work. Our main printer/copier had started to leave stripes after about 20 copies so we called this place in to find out what was wrong. All he could do was talk crap about having a HP product. Then he actually took hot water and a rag and started cleaning print heads and some other parts. Needless to say he completely screwed the entire thing up then gave a estimate of almost $1k. I called him to discuss the issue and asked why it won't print anything now ( it did before just a black line after 20 or so copied )after he left His response was only " I couldn't improve it". Well even if you couldn't you made it not o my worse but completely broken. Now we have to replace it and end up in court to recover out extra expenses
