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November 2023 by Marc W.
So nice, so friendly, and a master at their craft. I went to have a ring appraised and couldn't be happier with the results.
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October 2023 by Dakota Spycher
Lauren was an absolute pleasure to work with and helped me shape the perfect engagement ring for my fiancé. The entire process was wildly stress-free, and I learned so much along the way. I was recommended by a friend, and will definitely be recommending Lauren to others!
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October 2023 by Jay Steuwe
My then girlfriend, now fiancé and I were shopping around to put tan heirloom diamond into an engagement ring setting. We had met with 4 or 5 other jewelers in SF back when their office was in the city, and after we left the office and for the first time, we were like "wow, this is the spot". Lauren and her dad are so sweet and engaging. After deciding on a more custom setting, Lauren listened to what we wanted while also making design suggestions based off of her years of experience. The lead time wasn't long and it came back looking super amazing. They provided us with an appraisal on our way out too. Overall A++ would use them again in the future!
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September 2023 by Nina R.
It's been a year and a half since I got my ring from Lauren and I love it just as much as the day I got it. I am so grateful to her for the painstaking work and heart she put into designing a unique, yet timeless, piece of jewelry. One thing I really appreciated was how willing she was to use an assortment of stones from other rings, plus some new ones that she recommended. This allowed me to blend old with new in a really beautiful and sustainable way. Lauren was phenomenal. I've recommended her to others and I would absolutely love to work with her again on a future project.
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August 2023 by John McCullough
I came to Lauren with an old ring given to my fiancee by her grandmother, and very little idea of how I wanted the final engagement ring to look. Lauren sat down with me initially and patiently looked at the few Pinterest photos I had and within a few weeks she had designed a beautiful ring!The process of designing the ring could not have been better. Lauren would send 3d models of the design and allowed me to go back and forth on the little details before finally settling on the final product. Lauren even went above and beyond to source light blue sapphires which I knew my fiancee would love but were hard to track down. Once the design was final, Lauren took care of sending the old ring to the casting house and in a few more weeks I had the new ring in hand!After the engagement, my fiancee and I went to Lauren's new studio and had the ring resized for free which took about 20 mins. The overall price of the design and labor was extremely reasonable and was probably about the same I would have spent on a new ring, but now I have a beautiful custom piece with a family diamond. I will definitely be back to get my own wedding ring!Thank you so much Lauren and Terry!!
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April 2023 by Jina L.
Getting my ring appraised at Lauren's was one of the best decisions ever. Lauren's family gem lab was warm and welcoming. Lauren herself is a very kind and knowledgeable person. We learned a lot in a short hour and half. Lauren shows true passion for the field and gave us tips on how to maintain our Diamond and best ways to insure it. Unlike other appraisers, Lauren does the appraising right in front of you. This was great because we didn't have to leave our Diamond. She also cleaned the Diamond for us and showed us the process, and that was very fascinating. We enjoyed our conversations with Lauren and the appraisal paperwork was done meticulously by her. I wish I had more jewelry so I could go back to her again! She's a wonderful person and a true gem!
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March 2023 by Dani C.
When my mom told me I could use her engagement ring for my own, I couldn't pass on the opportunity to use the diamond I've admired my whole life. That's when Lauren came into action, helping me design the custom ring of my dreams! The collaboration was seamless and fun, and the product is exactly what we designed and what I wanted. My fiancé also worked with Lauren to add a custom engraving on the insideI 1000% recommend working with Lauren for any of your jewelry needs - I can't wait to go back for our wedding bands!
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October 2022 by David R.
Great quality and very accommodating. Brought in some jewelry for repair and work was done quickly and results were bra.
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October 2022 by Jess B.
Amazing friendly service! I got my opal ring diamond replaced on one side of the ring. It was done by next week! Cleaned and all! Looks brand new! Also, told him my concern with my other ring and how misshaped it was! He fixed it in office while I was there! Thanks, again
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October 2022 by Haley Spar
Lauren made my friends beautiful ring and when i was waiting with her to get a sizing, Terry cleaned my ring for me! How kind And generous and so unnecessary. My friends ring is GORGEOUS and I highly recommend if you want great customer service and kind folks helping you find your ring!
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September 2022 by Abby Homer
My fiancé and I found Lauren and worked closely with her to design our dream engagement ring. We couldn’t have had a more flawless and pleasant experience and are so grateful that we were able to work with Lauren and Terry for this important milestone! They are experts in their craft yet made everything feel easy, and gave us plenty of time and support to make the decisions that were best for what we wanted. We sincerely looked forward to every meeting and email, and couldn’t be happier about how everything turned out.From teaching us the very basics of diamonds (the four Cs, etc), Lauren was incredibly helpful and thoughtful every step of the way. She brought in nearly 10 different diamonds for us to look at and helped us choose the perfect one, as well as design a unique and delicate band that would complement it and set it apart in just the way we were hoping.Lauren and Terry then worked with us to add sizing beads and resize the ring to ensure the perfect fit, and ensure we were happy with the finished product. We truly can’t speak highly enough about their work and our experience, and would recommend Lauren O. Jewels to anyone looking to design, appraise, resize, or update a ring.
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September 2022 by Sidney B.
Terry was so wonderful to work with! I had received some earrings as a gift and needed the posts, backs and settings replaced. He was so knowledgeable, personable and generous with his time. I learned so much about jewelry and how to care for it. And, of course, I walked away with earrings that are exactly what I wanted, perfectly customized to my needs and preferences. I can't wait to wear them daily. Fair, transparent pricing, no sales pitches, and trustworthy, solid people. Can't recommend them enough!
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July 2022 by Susie L.
WOW! Terry did an outstanding job of resizing, reworking and polishing my engagement ring. My 25 year old banged up ring looks brand new! They are so professional, and clearly have a passion for what they do. Excellent customer service from beginning to end.
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July 2022 by Melissa Anne Schwartz
I went to Lauren O. Jewels to get my engagement ring resized and cleaned and was absolutely blown away by the incredible service and expertise we experienced with Terry. Terry has a wealth of knowledge and showed extreme care and attention to detail with my ring. My ring was sparkling clean and fit perfectly after a quick wait in their lovely facilities. I highly recommend going to him for any of your Jeweler needs!
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July 2022 by Tiffany D.
Terry was so accommodating with my last minute resizing engagement ring appointment call and superbly experienced on what he does! I got the whole workshop experience and the resizing was done all in person! It usually takes about two weeks to get it back resized at other shops in addition to making the appointment. They corrected it during the session - so fast! It was so grand and I was amazed at the process! It's like making a fancy watch from scratch! There's the melting, fire play, smoothing out the band that seemingly looked like what you would see for dental teeth cleaning, polishing and making it shine! One has to make sure that there are no bumps throughout the band, otherwise, the process has to be done from step 1 and all over again! Mama papa shop and passed down as a family boutique jewelry business! One can feel the generation to generation love here! Lauren O is the daughter's name - explains the shop name. I didn't get to meet her that day I did the resize. I'm sure she's as sweet as Terry. Thank you Terry!
