LensCrafters at Macy's on Union Square's fourth floor is dedicated to providing quality eyecare. The store offers comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. It accepts most vision insurance plans and all prescriptions are welcome. Reviews highlight outstanding service, with staff described as incredibly friendly, helpful, and patient. Multiple customers report receiving free repairs, such as replaced screws and cleaning, with great service. The team is noted for being genuine, thoughtful, and willing to go the extra mile, leading customers to recommend the location. The store itself is described as very nice with cool eyeglasses.