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October 2023 by Renier Sanchez
Filling taxes has always felt like an unpleasant task. That is definitely not the case at Liberty Tax. I look forward to coming back here, year after year. :-)
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April 2023 by Omar H.
For more than three years, I have relied on this tax office in San Francisco. With amazing service, always on time. My tax return was made painless by the wonderful employees at the office, especially Davin, who is amiable and helpful. Make sure to schedule a consultation with Tax Liberty by contacting or making an online appointment. I will advise you to come here to have your taxes done because they are reasonably priced in comparison to other businesses. I was saved by their team when I had a tax issue on my investment return with Cosechafx
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April 2023 by Racquel K.
@Davin. My name is not Karen; you know exactly who this is. And I did get up and leave, but your poor attitude was not to go un-noted. You're upset because I told you your customer service can be improved. I'm taking my feedback up with corporate. Funny how the price switched by location. I did exactly as you wrote that you would have done- I walked out.I said one statement to you and you were not receptive to it. The price was not the issue, nor is it comparable to a restaurant menu. I don't feel like I needed to endure the negative experience, at any price. Again, it is funny how the price varied when the location changed. Ihope others have a better experience with you and your location than I did; seems like it from the reviews, but they could be bogus too; and as I stated to you in person, I made an appointment based on these reviews, which made this experience that much more disappointing. Im sorry you felt that a fit was thrown when I simply stated my disappointment in the experience.Maybe it was an off day for you and thats ok to admit; we all get burnt out. There's always room for improvement.
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March 2023 by Mohmed S.
I use Liberty every year for my taxes. The service I get for the low cost is fantastic, and I always get that rebate. I messed up my taxes trying on my own and that cost me alot, so I would go with a place like Liberty, and this location has really nice workers, they make you feel at home.
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February 2023 by lala baby
I have been getting my Taxes done here for the last 3 year's and they give the best customer service and properly help you with your refund and other financial services i recommend them to anyone. my location has been san francisco mission street i love them Davin my guy and Ann
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April 2022 by Pablo D.
Got my taxes done but was never told how much the cost was.the cost for state and federal ..went here because it seem to have good ratings.
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March 2022 by Jaime Diaz
Pablo Villanueva helped me out today service was great
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March 2021 by R2 F.
I've been using Liberty Tax to file my taxes for the past 4 years, they have been very diligent in filing and getting the most accurate tax return. This team provides expertise in filing for more complicated situations. I definitely will be coming back to the San Francisco Liberty Tax for my tax filing.
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March 2021 by Chantalique Jackson
It was great easy simple and fast. Idefinitely will use them in the future.
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February 2021 by Donald B.
Service at 14665 Bear Valley Rd Suite B Hesperia CA 92345 Ivette who helped us with our taxes today was very professional right from the moment we opened the door. Wonderful customer service explained everything as she went thru all the steps. I Donald B. Recommend Ivette at Liberty Tax for your tax needs I know we will be back next year Lord willing GREAT JOB LIBERTY TAX:
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August 2020 by Lucy X.
I worked with Jon Van Wormer for over two years; this review is long over due! Jon is knowledgeable, courteous, and responds to my questions quickly, thoroughly, and with the exact level of detail for my specific issues. For instance, I'd ask a theoretical tax question, and he'd always respond any day of the week/ time of year with a thoughtful and actionable reply that would include useful details like an exact cap amount and when I should consider doing what. I am able to trust Jon when I've never even met him in real life (all matters done seamlessly virtually)! Liberty also provides a reasonable quote for services. I have happily referred several neighbors to Jon and Liberty.
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May 2020 by Erwin B.
I have been using HR Block figuring the big companies were reliable. Boy was I wrong! They screwed up big time costing me hundreds of dollars in penalties for an amendment. So, I looked for another account and found Davin and Jon at Liberty Tax. WOW! Don't I wish I had been using them all along. Their trust expert walked me through all the mistakes that had been in my family trust returns last year. Then, he found new things to save us money. And finally, he filed my amended personal returns to correct the errors. He stayed in touch almost daily by phone and email in the middle of the Covid crisis (something that was nearly impossible with HRB). I cannot recommend this tax service enough!
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April 2020 by Mindy O.
I have been going to liberty for years and when the lady that usually passed away they were quick to send me a letter and gave me a referral to go to a other preparer with discounts because of my loyalty. Now with the situation we are all in now they couldn't send me a letter about the liberty tax netspend card issue. Which is if you have your refund deposited and you do it so that your fees come out of your return then they dont put your deposit information to the irs they put theirs. Now four kids and single mother I am already struggling but now because I was not informed until it was to late I have to wait for my stimulus to be mailed. I was told because i found it online not because they let me know. So I guess I will pray for the best and hope I can figure this all out
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March 2020 by Doris Y.
My dear accountant passed away last year after 16 years with no issues so I was recommended to Jon van Wormer from a friend. I had a terrible experience with him. Because of Jon's failure to file my taxes on time, I was assessed an almost 4K penalty. He was argumentative and kept blaming me when he was the one who failed to file on time after he had told me he had done so. How can an accountant not manage to file on time?? That's like the bare minimum. I normally don't post reviews but I felt I had to as a PSA for others. I feel like I have PTSD after working with Jon. You have been warned.
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March 2020 by L Hartman
After working with Jon K. Van Wormer for the past several years to file my returns, I will never go back to awful online tax preparation systems. Liberty Tax is fantastic with reasonable rates, and Jon is incredibly knowledgeable, responsive, and professional. Taxes don't have to be torture if you get help from real human experts.
