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February 2024 by Queen' Goddess
Heartbreaking & a sense of pure disappointment that I will not be returning to this shop after a 1 year awesome, fun professional relationship. I am sad to say that I was not treated as a valued customer when we had 1 situation where my nails popped off in less than 12 to 24 hours. I had NEVER experienced this before recently. Now, when I informed Kris via text message, she told me to come in the next day. However, I had meetings & other business endeavors & could not make it in. So, I told her I would be in on Thursday, which means I would have to miss work because I work in an environment where my hands are my money dealing with my customers/clients! Needless to say, 24 hours before then at my original appointment, she was running 1 hour-45 minutes late. I ended up having to cancel out a dinner appointment & grab something from a local eatery, which means I had to spend money. Because she was so late & inconvenienced me, she gave me a discount of $75. I still tipped her $10. Fast forwarding 24 hours later, I came back in on Thursday she put a fresh set on because the fill-in set was an old set from last year that she should have noticed & replaced the 1st time. They were old & taking them off should have been her 1st professional move! But, because she was running almost 2 hours late, she missed a lot of steps in doing my nails, in her words to me, she stated, "she was overwhelmed, forgot to file and glue, and check the nails properly". SO, THAT'S AN ADMISSION TO HER OWN MISTAKES OR MALPRACTICE! After doing the fresh set to the standards of my normal expectations of what she normally does for me! She tried to make a slick comment regarding she's not charging me for the designs she's only charging me for the full set. I did not know what she was talking about, so I continued to grab my belongings & prepare to exit their shop. She then began to say things to me that I found to be rather offensive, such as, well any other customer would just pay me for my services & everything, because you know I have bills to pay! We all have bills to pay! I never asked her to reimburse me for missing my day of work! I asked her what she was talking about? Are you charging me & how much? That's when she sprung it on me & said, " I'm only going to charge you only $75 for the full set!" I was shocked??! I responded, "Kris, really? Wow, I just paid you $75 less than 24 hours ago plus the $10 tip, those nails popped off, & to your own admission, it was your negligence. Needless to say, while she was doing my nails, she was making gaslighting comments, that your life is so stressful. You are stressing & you popped off your own nails. No! I played along! I told her my nails were not burning while you're putting on the new gel set. My nails were healthy & and strong. I will enclose the pictures here for everyone to see . I did not realize that she was setting it up, so she could spring this extra $75 on me for her negligence. I was so angry but being the professional & respectable woman that I am, I decided to take the higher Road & I told her I am not able to pay her right now because that's not in my budget. The truth of the matter was, I was not about to allow her to scam me or beat me out of another 75 bucks when she didn't render Services right the first time. I liked her work so much & she was so cool that a few months ago when I got a pedicure done by Cindy who is her younger sister she had cut too deep into my right big toe during a pedicure, my big toe has swelled up so big,infected, was excruciating. I had to wrap it with Band-Aids Neosporin for an entire week. I had to work, walk in pain,& clean the pus & blood every day, when I got off. I never even went into full details with her, even though I sent her pictures the next day on how much it had swelled up. I truly hate that I have to write this review because I truly loved her work, her designs, & everyone at the shop. I had even built a l
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January 2024 by Patricia Morris
All the ladies are really nice and sweet,and take very good care of your nails.
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August 2023 by Caitline Giffard
Thanks a lot for all the details for my manicure.
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June 2023 by Kalyani Agnihotri
They’re never open. Walk by this place all the time and no one is ever there. They don’t even pick up the phone for appointments.
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May 2023 by Cindy De La Vega (CinCin415)
Best Nail’s, Chris gets down?? check their IG out
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February 2023 by Queen' Diamond
Just moved back to the neighborhood and I must say this place is a diamond in a ruff ?✨? ????! I used to ride my bike and walk pass this nail shop when I was a school age to middle school student. I went in Google, Yelp and seen they had awesome and outstanding reviews as being the best nail salon in the city. Today, I confirm that it is. From the moment I sat down Ms. Kris and Ms. Bella made me feel at home. It was an instant connection ? ?! Ms. Kris is warm, welcoming and exuberates positive energy and positive vibes. She is meticulous and truly loves doing what she does and takes her time but quick with doing nails and I absolutely love them. Ms. Bella is also warm, welcoming and exuberates positive energy and a great vibes ✨. She did an amazing job on my feet for my pedicure and gave me an awesome massage. She also did my designs and she is a Picasso and nail designs if I must say so myself. I live about 5 to 10 minutes away and it feels good to know I have found me a new home close to home. I will be this is by far some of the best service I have received in a very long time. If I could give them 10 Stars I would. This is the best nail place in San Francisco. They provide a clean and safe environment putting their customers first. And my nails look natural there is no glue spillage on my skin they don't glue under your nail I didn't have to go home and peel off acrylic gel that was stuck to my skin and they didn't cut me. THIS IS THE PLACE TO GO IF YOU WANT PERFECTION AND EXCELLENT CUSTOMER SERVICE ? ✨????? ??!Services: Nail designs
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December 2022 by Letisha H.
I have been seeing these ladies for about eight years now this is my home. I am a lifer, they do the best work ever. I have been to a lot of nail shops not none of them ever had any comparison to this one the hospitality the customer service the warmness the smiles. Everything is just amazing excellent , just excellent!!!!!!!! appointments only so please call and make one.
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October 2022 by glen johnson
Very detailed, on time, fast and friendly service. Clean shop and plenty of space between each nail station.
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October 2022 by Kris Davick-Halfen
Awesome pla e! Clean and personalized care!Services: Kids' manicures
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August 2022 by Maryam Veisi
Best nail designer in the city. I wish inside the salon was nicer though
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April 2022 by Angelica T.
It has been such a long time since I have been here since loosing my job etc and I'm SO VERY HAPPY that they have not changed and still do awesome job!!! I love my nails!!! I can't wait to start coming back!!! Definitely come in prepared with a design you like and a appointment because it's Covid still people!!! I seriously don't get these complaints since I have NEVER had an issues here. Thanks Chris for taking care of these nails!! AGAIN!!! Never disappointed!!!
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March 2022 by Yesenia H.
I went here because the prices are reasonable, they are nice BUT once I got home I thought my nails would be dry, it had been 3 hours but nope. First time going there and last!
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January 2022 by Chrissy Z
Literally the best nail salon in San Francisco. Family owned and fair pricing. They care about you and your nails. Great at keeping it sanitary, designing nail art, and suggesting healthy nail options.
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November 2021 by Evelyn V.
One of the worst places I've ever been to. I got these done a while ago and forgot to write a review. She made me bleed on every finger, used the drill till it burned me. While I was getting them done, she told me I was lucky to even get an appointment because she only helps her regulars. I asked for a fill and a pedicure. They did both at the same time and used a bucket but I had to be twisted in my chair the entire time so my feet could be soaked. I will never go back.
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November 2021 by Sin L.
Got a full mani & pedi,l and very disappointed with the quality and result... sloppy, not detailed and unskilled. She used nail filer to buff my nails... now all my nails are messed out...The photos speak to how I feel... :( I wish I had just done this at home myself...
