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November 2023 by Katonia Gage
They have good lotions body soap .
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January 2023 by Neng A.
Bought a gift for a friend and i ask them to make it presentable for me! They didnt even made an effort! Gave me a f*#%€£ Used paper bag! Good thing i noticed! And the other extra i bought wasnt even in a bag! I said do you guys charge for a bag coz ill be happy to pay for it if i was ask! But they didnt even ask me! SHAME! Smh
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July 2022 by Randi H.
I'm getting the runaround from their horrible customer service. I bought 2 yellow verbena deodorants from their online store, and 2 from the store. They're causing allergic reaction to my skin, so I'm just trying to trade them for 4 with SKU number 3 253581 286074. Unfortunately, no one willing to make this swap at either source!
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March 2022 by Eldor Yuldashev
Good place nice staff
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December 2021 by Follower of Christ
Great quality of products. I just can't help but to keep coming back. I bought my mom a face cream and I going back to buy more products. Amazing lotion scent, a bit expensive but all worth it ?
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March 2021 by Jenny Chang
Good selection of products. Salesperson knowledgeable and friendly. Beware that covid hours are 12-6pm. NOT 10am which I went :-(
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September 2019 by paolo moreira
I HAD A GREAT EXPERIENCE AT THIS STORE
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August 2019 by Carol Kunkle
Enjoy this shop, bought the new Rose shower gel. Very nice, I've used it twice and it lasts all night, simple, not over powering fragrance.
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July 2019 by Ernafe Malla
Came here to refill on my must have facial products. Everytime I go to any L'Occitane store I always get the best customer service. Today was no different. I not only love their products, I love their exceptional employees!!
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January 2019 by Ellie O.
Pretty store . Really nice products ! Service is excellent . Nice gifts with purchase & great place to pick up high quality skin and body care for self or gifts . They have cool intriguing scents . Beautiful body washes . Check it out . Also , have nice men's line .
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November 2018 by Zakhida M.
I like to come to this specific store due to the convenience and having very nice sales associates. Joanna and Cindy who work there are always nice and helpful. I came with my friend to shop in the mall one night and we stopped by at L'Occitane. They both were there and treated us very nicely. Thank you Joanna and Cindy! You guys are sweethearts. Company needs people like you.
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July 2018 by Sunil R.
My first intro to L'Occitane was when I stayed at a Four Seasons a long time ago. Now, I know that they make amazing gifts. Service was good and they helped me identify what to buy.
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March 2013 by Julie D.
Sometimes, a girl needs to buy herself some high-end body care. I came here having done some research and wanting to try specific products. Stephanie (I think that was the sales associate's name?) was super pleasant and helpful, while not being pushy at all. Yay!
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February 2012 by Annie P.
I was here when they were having "mini facials." I got hooked on their products when a co-worker had me "like" their product on facebook in order to score a free shea butter hand cream. I ended up buying some stuff from online and was really pissed because they didn't include a $10 gift card as the promo stated (online). So to make it up I decided to take advantage of their skincare event. So, my appointment was for 3:30, I called in advance of maybe 15 minutes and got there before 3:30pm. The clerk tells me that they are running behind, like 30-45 minutes. I'm thinking "Dude, I just called you not long ago, why didn't you tell me, I could've just come later," but me being me, I said "that's cool, I don't have to be anywhere" and hang around walking the mall. I come back and they do the facial thing, ask me what's up with my skin, blah blah blah. When the person actually starts, he seems all giddy, I'm just thinking like Dude calm down but whatever, people are walking in and buying stuff like crazy and there's only him, thus the giddiness, but I'm thinking like why didn't they have more than two people on staff during a "skincare event?" The other person was just taking her lunch and you can tell this place likes to provide good customer service considering the prices of their product. Well anyway, the facial is done and over with and I decide to get some products but man is the store packed! The clerk uses this opportunity to let me "decide" what I want to get so he can help other people. That's cool so I grab what I want, taking my time because I don't want to impose, but wandering the store for another 20 minutes is absurd for me so I just stand in front of the register and sort of "demand" assistance through my presence alone and walk out of L'Occitane 3 hours later. Remember I was there before 3:30pm. What should have been a 15-30 minute facial....I just wanted to get out of there. Love the product but service sucks!
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February 2012 by Scott Thomas
Our newest fragrance Cherry Princess is awesome! A nice fruity floral! Come try it today! :-)
