I was serviced by Mari in the San Francisco location in the Westfield Mall, best customer service ever, super attentive and lovely person! Thx so much!!!!!
May 2022
Responding to negative reviews, there is a vast improvement with the service here! Yes, it was spotty and aloof in the past. I experienced very cordial, professional, and efficient service recently. Certainly makes it easier when I pay so much for bougie beauty products!
August 2021
The saleswoman Aesme is extremely rude and incompetent. She charged us the incorrect amount and we asked her to make a correction. She was extremely rude during the process as if we were the ones that did something wrong. I love L'Occitane products but this store needs to hire better people.