Lotus San Francisco is a welcoming dealership known for its friendly and inclusive atmosphere. Customers appreciate that everyone is accepted, regardless of attire, as one reviewer noted being comfortably served in flip flops—a contrast to other dealerships that may look down on casual attire. The dealership offers a great selection of luxury cars, including Lotus Emira and Land Rover, with many customers returning for multiple purchases. The sales team, especially Cory, receives high praise for their quick responses, clear communication, and efficient service. Customers often describe their buying experiences as smooth and enjoyable, with some completing purchases and pick-ups in under two hours. The staff is also highly regarded for their honesty and helpfulness throughout the process. In addition to sales, Lotus San Francisco has a well-trained Service Department that provides efficient and friendly maintenance and repair services. Customers commend the team for their courtesy, trustworthiness, and professionalism. Overall, Lotus San Francisco is seen as a top choice for buying and servicing luxury vehicles, thanks to its accommodating staff, clean showroom, and excellent customer care.
Recently went to the Service Department for issues regarding my new Lotus, and was highly impressed by the entire operation. Very efficient, friendly and accommodating! I look forward to working with them for all of my service needs.
March 2025
I was in the market for a Lotus Emira. I had initially communicated with Cory a sales rep at Marin Luxury Cars for a couple of weeks before meeting in person. I was very pleased that everything went flawless and we had honest and clear communication. I highly recommend this place to friends and family.
October 2023
I have to say very good service, Mike Leddy operation manager was kind,and also I can see he tells it like it is.i like that in a person, he was very helpful in making my purchase there happen,,also shout out to Mike his Co worker..I would recommend looking at there inventory and show room cars..very nice n clean... Frank
