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April 2024 by Michael S.
Hey there, I am the last person to get on just to leave a bad review esp small business in SF...I AM a small business in SF...so Im gonna tell you straight. Dont buy any used apple or mac computers from them that are older than 3 or 4 years old-period. For what they charge and the headache involved in trying to make a dying thing work-just dont do it. If I could I would get my $850 dollars back for foolishly thinking a 2017 Apple would last a few years (bought in 2022). It NEVER performed right. Always timing out, always crashing, everytime I would say Im taking this back it would kind of even itself out....Im sure they can repair your computer-Im just telling you-DONT BUY USED from these people, just go get a new refurbished.
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March 2024 by Miguel R.
Recently came into the shop, Azam was incredibly helpful. He gave me the asking price for my MacBook. Additionally, he has a very nice personality. I would highly recommend this location for computer services. Process was very smooth as well, which made me a happy camper. I think it's worth noting that there is an incredible doggie at the shop as well, and she came to check on me too. Ciao!
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March 2024 by N. H.
After telling the owner who "Has been in this business for over 25 years" that I needed a MacBook that could handle Adobe suites and apps he sold me a used machine that is not upgradeable or compatible. Seems 25 years doesn't open your ears to the needs of your customer. If I could give him and Love Haight zero stars I would. Save yourself the headache and the trouble and go someplace else. I now have as "all sales are final no exceptions" which I wasn't told, have a very expensive doorstop. I was just contacted by the owner who again didn't listen to me or my concerns with "25 years of experience". I again state if I could give zero stars to warn people to stay away I would. I was contacted by the owner after the addition I was busy and called him back twice, left messages both times. Now I would leave negative stars and I am glad I gave him now three times to make this correct but again he dropped the ball. Love Haight should be off your list of choices for you Apple needs
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March 2024 by Arnold C.
Very helpful staff. Needed help with a broken old computer and they were able to help repair it perfectly.
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February 2024 by Leigh K.
If I could give this place 0 stars, I would. I took my computer to them on Saturday, at around 2, and they said that they would look at is right away, and let me know if it could be fixed quickly. I had a virus on it, and I knew art was a virus, as the computer is a Mac, and is only 5 months old.bbThey said they would have an estimate by 4. At 4, I called them, and they said that they needed more time.b b I big deal to me, cause it meant giving my computer up for the weekend, but ohm if it needs to be fixe, it needs to be fixed. Then I talked to them on Monday, and they said that the virus was "deep into" the machine and that is why it took so long, and why they probably would have it, throughout the day on Monday. They further said that I could just wipe everything off of it, and start over, and I told them I did not really want to do that. So, I called them Monday afternoon, and they had not even looked at it. So, I told them I wanted to pick it up, and they said that I would have to pay 179 cause they had spent to much tine on it. SO I paid it, then took my computer to Mac which I should face done in the first place. I ad a genius bar appointment, and they fixed it, right there, and showed my how. It took literally 10 minutes. bSom these guys, lie, cheat and steal. STAY AWAY!
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December 2023 by Brandon C.
I cannot thank the beautiful people at Love Haight computers. For some reason, later at night my computer wouldn't turn on. I need this computer to help me find a new job. It was scary. I took my computer to Love Haight and main guy stayed after closing time and was able to get my computer back to working at a very reasonable price. Thank you so much guys. 100% go here for your computer needs. :)
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November 2023 by Joyce K.
Rude, shooed me away. i was visiting San Francisco and my Comrex unit broke so needed help with my laptop so i could broadcast. Good luck if you need help
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August 2023 by Yada Pruksachatkun
Unprofessional staff who may sign you up for a startup service list serv without your consent.
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August 2023 by Tom J.
Once again, Yelp to the rescue! Classic coffee cup on the laptop trick, complete with sizzling sound effects and an unpleasant aroma of burnt coffee. Of course I hadn't backed up since the last election. Perused a few Yelp profiles and called Love Haight, which is right in my neighborhood. Azam to the rescue! I walked out of there the next day with a lightly-used MacBook Pro and left my old one, which I should've replaced anyhow, to Azam's tender ministrations. I was happy with the price and the fact that I was back in business again, minus some largely sentimental files. I didn't have much hope of retrieval and it did take him a couple of days to rescue the data. We then discovered that the memory on my replacement wasn't sufficient for what Azam recovered. He handed me an even better machine with sufficient memory without adding a dime to what I'd already paid, despite what appears to have been a good deal more work than he bargained for. Don't be fooled by the somewhat ramshackle appearance of the store and the needlessly multi-tiered phone tree. These guys do good work and don't jerk you around. Also, he has a very nice dog keeping him company. Thank you Azam!
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July 2023 by Shrewgy
Always helpful and affordable. They can get you out of a jam.
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July 2023 by Adam H.
The guy who runs this outfit is a condescending, curt j*** who doesn't have the decency to talk to customers in a respectful manner. Thanks to Yelp he has 40,0000 reviews, but he can still be nice to people. I guess my keyboard repair doesn't have the potential $$$ amount attached to it that this guy is seeking. I am heavily leaning the complete opposite of direction of 'Love' after this encounter and I promise you I absolutely won't be back.
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June 2023 by Rafael Tiffany
Decent experience purchasing a secondhand Dell monitor from them 8 months ago, but when it recently and inexplicably became unusable and malfunctioning, they won't return my calls. Obviously, buy at your own risk.
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June 2023 by S. J.
Azam is the best!I brought in a sad, exhausted 2014 MacBook Pro and we discussed how I could restore it. He showed me everything, and helped me choose a surprisingly affordable solution to both upgrade and restore my computer. I'm thrilled!About two weeks later, one of the speakers went farty. I suppose that can happen, you never know with used things, but when I told Azam, he lit up like a bright light, and replaced both of the speakers with brand new ones under warranty.Such a star! And the best dog in the whole wide world lives there with him.Be sure and say hello to her. You'll be so glad you did!
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April 2023 by Kelly F.
Nice guys, they helped me out and followed up. The location is new, I think, but easy to find, no parking issues. Love the name!
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April 2023 by Michael G.
I just bought my 4th laptop from Azam and his gang and I couldn't be happier. If you want a fast Mac, don't need the most current model but need to save some money these guys will style you out. They are a great alternative to spending $$$ for a new Mac but still ending up with quality and a warranty. Also, last summer I was working on a film project where we needed early 90's computers and we ended up getting a bunch of classic Mac.s from them that looked great and really helped set the scene. My particular favorite was a turquoise iMac he had. Azam cut us a deal for a big stack of stuff.I highly recommend them for sales and service.
