Macy's Watch Repair is considered the best place in the city for a repair or a battery, offering very prompt service. The staff are described as the most lovely, pleasant, professional, and simply lovely people, and are also noted as amazing, fast, hospitable, clear, and intelligent. Service is convenient with great hours. They replace watch batteries, adjust links, and perform overhauls on sophisticated timepieces with many delicate moving parts. They provide a warranty for batteries, which is a service nobody does anymore. The associate will explain the process, check for scratches and functional issues, and can provide a cell phone number for updates. While waiting for service on some repairs, batteries can often be replaced while you wait. The staff suggests holding on to the receipt as batteries last a minimum of two years and offer advice on extending battery life. Customers feel confident their watches, including those with sentimental value, are getting the best care available in the area.
The best place in the city for a repair or a battery. Great hours. Very prompt service. Even give you a warranty for your battery. Nobody does that anymore. And to top it off, the most lovely people work here. Always pleasant, professional and just simply lovely. So glad I discovered them nearly 10 years ago.
October 2023
$38 for battery replacement w two year warranty. Didnt get watch repaired but wanted to provide an update on price.
March 2023
The lady that helped me Rocio was amazing n fast to replaced several batteries on my watches n adjust couple of links off my watches.. great service n fast! If you need any watch repair I highly recommend!
