The food here is great. You get to see the noodles getting prepared in front of you. The food is also good in terms of value since you get a lot and it's relatively cheap. You use tongs to serve yourself tempura. The tempura is all good, I highly recommend the tamagoyaki. They have green onion and tempura bits off to the side for you to dress your soup. Overall a very good experience. That being said, the wait here is absolutely ridiculous. If you go at a normal meal time, expect to spend at least an hour waiting in line.
October 2018 by William K.
At the moment of writing this review, I've been to Marukame Udon both in Hawaii and in S.F. In my opinion, the one in Hawaii is better because it felt more authentic and was cheaper. But now moving on to the S.F. location, this place satisfied my strong craving for udon. I would highly recommend trying the cold niku udon, one of my personal favorites :) This is my favorite by far because the flavor dramatically changed for me, from the hot niku udon. The cold offered a sharper taste and was perfect to accompany a sunny day. Another favorite of this bowl would the difference of noodle texture. The cold noodles are bouncier and chewier, which picked up more of the sauce. The tempura was decent, but was not as good as the Hawaii location. The batter felt heavier and the price was a bit higher. But if you're me and craved a fried fish cake, it did the job.
October 2018 by Emily K.
Not a fan of the ridiculous lines that I've seen, but definitely a fan of the food when a craving for udon & tempura hits. (The line moves fast, so don't be TOO intimidated if you really want to try it and the line is long.) Conveniently located at the Stonestown Galleria, Marugame is a welcome addition to SF. I'd already been familiar with this spot because there's a location back in LA. You walk in, grab a tray, order off of the udon menu, and they serve you your food right then and there! Then you can pick your tempura pieces and onigiri a la carte. Pretty fun! The quality of food here is great for the price! Definitely recommend stopping in. :)
October 2018 by K Lee
Long slow lines, though lines were over an hour when this restaurant first opened. Now days lines are more like 30 to 45 minutes. Noodles are freshly made and taste great. Prices are pretty cheap, especially for the small bowl of noodles, which is enough for me.
October 2018 by Ken H.
Yes, Marugame did pioneer the fast casual udon concept - they're the Chipotle of udon - but I want to argue that Kagawa-ya in SoMa is overall a better fast casual udon experience. Their noodles are more toothsome, and their broths more savory, and there's rarely a wait. Support a local boutique business! As for this branch of Marugame: it's decent but not worth the immense stress of lining up for 20-50min only to battle for a greasy seat in the food court. The noodles aren't much better than the frozen sanuki udon you get at Japanese markets, and the broths are... fine. The main plus is that the portions are big and cheap.