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November 2023 by Tasha S.
Their loan department is excellent. Just know their customer service department is terrible. If your debit card is ever stolen please know it will take about 14 days to get a new one. They put it in the mail instead of overnighting it to you and they don't care if you have bills to pay.
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October 2022 by Dominic Atuahene
Pros:Customer Service person was so nice and answered every question I asked very well.Cons: After approving my new car loan and walking into the dealership to close the deal. the car dealership tried to reach the bank on couple of occasions without any succes.I would have said the dealership was not been truthfull because they were trying to have me finance with them. but I had already experienced it myself for the last couple of weeks. trying to reach the bank was so tidous not to mention endless attempts trying to log into my own account all in the name of some merger or update. I eventualy went back in to finance with the dealership for my peace of mind.This was a horrible experience
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October 2022 by J Taylor
The "upgrade" conversion has been nothing but a headache, long hold times, dismissive representatives and the complete loss of the service level. Western Healthcare FCU is a disaster and I am taking my relationship to another financial institution. Everything is wrong and the upgrade has been a downgrade.
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October 2022 by Jon Kurosu
I was having trouble resetting my account, but Chris and James prompted me through the process and made it all sime with quick responses and had an answer to every question. Thank you!
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October 2022 by Lylla Garraway
Very professional and knowledgeable, very eager to resolve any issue you may have.
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October 2022 by Michele Adami
I mistakenly called after hours and Chris was still there and called me back. He was great and able to solve my problem. I have been a proud member of this Credit Union for over 40 years and during that time I have been truly satisfied by the service I receive and interaction with the team. High praise.
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October 2022 by john holland
Your service is slow and not even close to being adequate. Long wait time on the phone, changing logins on the weekend with no heads up and not being open to help.
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September 2022 by Joyce Figgy
I have been banking with McKesson employees federal credit union for many many years. I like when I call I speak to a live person. Everyone is extremely courteous and helpful. Thank you Julia Salas, for all of your help and even more so your patience. Thank you for the extra personal touch you bring to our every conversation.
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May 2022 by Yessi A.
Just moved to the area! So happy to have found this branch, friendly staff and really clean, which is super important to me during these times. I love the way everything is displayed, I can see everything the branch offers without having to ask.
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March 2022 by Lady 529
Ms Julia has been a great help in answering all my questions and getting my account set up. She answered EVERY question quickly and her email response time is superb! She even extended her help anytime I need it, simply reach out.Thank you Ms Julia S. for all your help and assistance.
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January 2022 by I am Travel Chick
I love the employees at McKesson Employee FCU always going above and beyond to ensure members account security. Most financial institutions will not call you and ask about a transaction too make sure you authorized the withdrawal. Thank you so much for always having my back!
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December 2021 by Akinyemi Fumiola
I am glad to share with you my success story today , when I started trading binary and forex few months ago , I really don't have the neccessary tools to trade and i lost a lot until I met Mrs ANITA who thought me all about the market psychology as She managed my account for me .
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October 2021 by ANDREA MADDEN
Great customer service is hard to come by these days but the help I have gotten for the past year from James at the McKesson Federal credit union has been outstanding - we have only dealt by email but that was enough for clear directions and instructions. Thanks got great customer Service! Andrea and michael Madden
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October 2021 by Amy Lorenzen
I am never disappointed with the customer service I receive from my credit union. They are always willing to speak with you and work with you in such polite manners. It makes me feel like I’m more than “just an account”
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October 2021 by Angela Herd
McKesson Employee Credit Union is simply the best! They have the best customer service than anywhere! They are awesome !
