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October 2023 by Mr R.
Worst customer service ever. They put me on HOLD for over 2 hour because I received crap cell service. They blamed me for their miss haps. Ugly service!
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August 2023 by Betty Sanders
The new manager is the best I've met and very sweet,God bless her.
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July 2023 by Cynthia Johnson
Mariah was an excellent person with good customer service with handling multiple customers at once, she was very kind and good at her job
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July 2023 by Nelsey Garcia-Navarrete
Mariah was very helpful and patient with explaining everything
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May 2023 by VALERYA SEROVAYSKAYA
I was helped by very professional andfriendly representative
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April 2023 by Nicole Joseph
Luis (I hope I spelled his name correctly) was SO Super helpful !! He was so knowledgeable about everything I asked about and answered Every question I had today when I went in and paid my phone bill !! Thank you so much for all of your help !!
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April 2023 by Breiza Sandoval
Luis was a great Worker I loved him he helped get a good phone and his service was on point thank you so much I love my phone and thank your for your patience and for the help I love you and your phone service ? much love and respect!
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April 2023 by Alan Martinez
Wow what a breath of fresh air the new manager is really incredible he went above and beyond for me and gave me a great deal on a new phone thank you to Hector I’ll definitely be taking your survey for you
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April 2023 by Rojelio Reyes
I had a great experience today there is a new manager Hector and he took care of everything for me awesome experience!
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April 2023 by Renee Taylor
Came in today and hector and Luis helped me with such care
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November 2022 by Timothy Cassese
The overweight gent in glasses behind the counter all but shouted at me and the other party who entered before to get out. He said there were only allowed to be so many people in the store at once - there were three individuals inside and he was having a meltdown. Very rude and aggressive, I just drove to Daly City instead. If you can just go somewhere else and let this place close. You'll also avoid the homeless and drug trade on the sidewalks outside. EDIT : I just saw that they respond to the bad reviews here with a copy and paste message lol
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August 2022 by Robin Baker
Came to the store cause no one answered the phone and stood outside for 20 minutes while the worker inside acted like he didn’t see me and had the door locked. Don’t waste your time
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August 2022 by Reggie M.
$5. Just to make a walk in payment, ridiculous. I believe the loyal customers who made this company relevant and a force to be reckoned with is now seeing how this same company show their appreciation to their loyal customers. $5.00 today $20.00 tomorrow. It will never stop ..
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August 2022 by Ramadhan Duong
Dont go here . They close at 7pm but it was 6:50pm at the time i tried to go in . But the Man didnt let me in and said it was closed . It was one African American in there getting helped and there were 4 workers in there just talking . When i walked away i seen them let another african american man with dreads inside to pay a phone bill . If you guys know about the area it is a ghetto neighborhood and smelly . Dont go here . Such bad workers and service . They can buzz people in whoever they’d like and they said no to me but they let all the african americans in. SMH
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May 2022 by 2018 ampersand
I bought a cable that was said to be rechargeable. Could not charge. I was told that I cannot return it. A woman who is short and paints strange things on her teeth is disqualified. She just doesn't know how to process the return.
