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January 2024 by Tatiana Vasquez
Everyone is so nice and polite. And they help me every time I go.
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September 2023 by Uziel Pineda
The environment is dangerous
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August 2023 by Verduzco Lluly
Mmm more oh less the employees are distracted they don't pay attention to you
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July 2023 by Cedric Westphal
Horrible dishonest store. Stay away. They lie to you, they upsell you without telling you, they include stuff you don't ask for on the bill, they don't tell you the policy. For instance, if you have a phone line with Metro PCS and get a new phone, they won't tell you the phone is not refundable nor returnable (it would be for 14 days for a new line). Some clerks speak only Spanish and very little English. So they can't explain the fine prints in English, or that they tack on the bill additional services, and they screw you over. Half of the customers in the shop are complaining about stuff. Last I was there, they were making some teenage girl cry.
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July 2023 by Ced W.
Dishonest. Stay away if you don't want to be scammed. They add stuff to the bill without telling you, they don't give you what you purchased but some other model, they don't tell you the fine prints ahead of time. Poor customer service. Half of the customers in the store are complaining about not getting what was promised.
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April 2023 by Matt Billy
Super nice gals working there
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March 2023 by Daniel Esparza
(Translated by Google) Today, Saturday February 25, we visited that place and bought two phones, paying 880 dollars for one and 160 dollars for the other. When we got to our car, we checked the receipt and they are charging us for a tempered glass and two chargers for the phone in more of 100 dollars, things that we did not ask for, we go back to the person who served us and we tell him that he sold us something that we did not ask for and that was too expensive and he answers that those things are free, but then why do they appear on the receipt to a Price too expensive and adding to the total amount. Can somebody help me ? Thank you(Original)El día de hoy, sábado 25 de febrero visitamos ese lugar y compramos dos teléfonos, pagando por uno 880 dolares y por otro 160 dolares, llegando a nuestro carro checamos el recibo y nos están cobrando un cristal templado y dos cargadores para el teléfono en más de 100 dólares, cosas que nosotros no pedimos, nos regresamos con la persona que nos atendió y le decimos que nos vendió algo que nosotros no pedimos y demasiado caro y nos contesta que esas cosas son gratis, pero entonces porque aparecen en el recibo a un precio demasiado caro y sumando a la cantidad total. Alguien me puede ayudar ? Gracias
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January 2023 by fernado orellana
Not very impressed
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June 2022 by Kevin Speese
Excellent service with a bang
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April 2022 by Anahi Lopez
The manager was more then Helpful, Very talented & Professional. Thank you for informing us of every detail. Thank you!
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April 2022 by Evan Reepen
The manager is a scammer, seriously dont trust this metro store
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March 2022 by Orbit Warehouse
Very straightforward & helpful. The respect & kindness they give is immeasurable. Highly recommend Metro-PCS Authorized Dealer Store.
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March 2022 by Ignacio Tamayo
Una muchacha que es manager me atendió muy bien. Le agradezco por su ayuda y paciencia realmente me ayudó en mucho con mi teléfono.
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September 2021 by Kamal
T-Mobile is just a bad service provider. The service is spotty they gouge you on calls, it’s online security is pathetic. When their system was hacked, they not even offer an apology. I got so many fraud calls after hack. Stay away from T-Mobile. A call to Japan is costing me over $200 dollars.
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July 2021 by Toni Brookins
This was my First cellphone company ! I'm back Jack !