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March 2024 by Lore Y.
The only reason I give these movers 2 stars is because of the courtesy and friendliness of the workers. The rates that were charged are astronomical. You are not renting the truck, you are renting the space at $3.50 per cubic foot. Not only that, if you have a bulky item, you are charged even more. We got charged $1000 for our bulky item. When it was all said and done we paid over $10,000 to move from California to Arizona! On top of they they would only accept a money order before they would start packing! Heed my warning and do not use this company!!!
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January 2024 by Larmon Luo
This was my second time working with Movjng Forward and they sent the same team again: Manuel, Francisco, and Elder. They went above and beyond. Professional, exactly on-time, and very pleasant to work with. Sarah the coordinator got me scheduled quickly and efficiently with no need for a lengthy back and forth. I would 100% want to work with this team again!
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December 2023 by Aman Kishore
Great move! Unfortunately a lamp was damaged on transit, however the owner offered to personally pickup the lamp and repair it! Would recommend
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November 2023 by Dave Y.
Luis and his team (5 guys in total) were amazing. They worked tirelessly for 11 hours. They were flexible, accommodating and exceptionally competent throughout the long day. We had some extremely heavy items that they handled flawlessly. They wrapped and unwrapped everything. No dings, no damage. And, they smiled the whole time. I recommend them 100%!!
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August 2023 by Zach B.
Luis and his guys were amazing. They were quick and very courteous. Took good care of all my stuff and very easy to work with. Highly recommended
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August 2023 by Vasu Panicker
The job that Luis and his team performed was poor. They were hired to pack and load my 1BR apartment into a standard sized U-Pack Cube for 4-5 hours and to provide materials.The team arrived promptly, was courteous and worked very quickly with the packing. I estimate they finished the packing in ~2 hours. We then waited for approximately 90 minutes for the U-Pack Cube to be dropped off. The team took “a break” as there was downtime and nothing to do. That is understandable.The problem was that the team did not do a sufficient job of loading the items into the cube — and as it turns out — did not do a sufficient job either of packing my items into boxes efficiently. The team left close to 10 items—some pieces of furniture and 1 box—and claimed they could not fit it in. I was shocked, as I had made a similar move with a similar amount of items from NYC to Oakland, using the same size cube. Luis seemed very eager to wrap up the job and move on. He did not express any interest in wanting to staying longer to remove items from the cube and do a proper packing job. When the time came to pay — the payment app required me to leave gratuity.Not willing to leave all of these crucial items behind, I hired two Task Rabbit workers that very day. The 3 of us took a few hours to re-pack the cube, properly. We had to open up boxes that Luis and his team packed, only to discover that many of the boxes were less than full, thus taking up unnecessary space! We managed to pack a majority of the left behind furniture items (certainly the most important pieces) into the cube and all of the revised boxes.This was not what I expected from a professional moving service (and especially not at their price point). I had reached out to them for an explanation and partial refund but they gave no response. I will not be recommending this service to anyone in my community in The Bay Area.
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July 2023 by John Raley
Second time I've hired Moving Forward because they always do a great job.
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June 2023 by Alex Chiang
Professional, fast crew. We used their packing service and moving service. On both days, they were extremely efficient and moved us from our 3 bed, 3 bath SF apartment that was up 3 flights of stairs to our new place in 7 hours, including furniture assembly and disassembly. Best movers we've had (and we've had a few). Highly recommend.
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June 2023 by Car B.
Luis and Byron were fantastic! They were quick, efficient, and so kind, making the stressful experience of moving alone feel like a pleasure. I highly recommend them and Moving Forward in general. The quote process was fast and easy, they confirmed via text up until the move so there was no question of wondering if anyone would show up. I found their pricing to be the best in SF compared with the larger companies -- book them now! (and bring donuts :-)
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April 2023 by Raquel Hermosilla
The movers faced high winds and rain on moving day. But regardless of the weather they kept working with a positive and can do attitude. We appreciated very much their attitude when facing adversity.
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March 2023 by Greg Callaghan
The team was incredibly efficient and took great care with my things. I had a tricky staircase to navigate and they did not bump or scrape anything. They couldn't fit the sofa up, but instead of leaving it in the garage, they came up through the back stairs and made it work. Would definitely recommend them!!
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January 2023 by Heidi Bishop
The crew was amazing. So capable, friendly and thoughtful. They all were professional movers! Attention to details. Your company will be recommended highly to the most discerning friends without a doubt. Thank you for making a very stressful event actually pleasurable!
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December 2022 by Tobias Patella
Moved with them last year and was very happy about their efficiency and pricing.So I wanted to use them again this year, however, apparently they don't need my business anymore.They respond to my initial request, I gave them all details, then they asked me to call them. Which I tried but nobody would answer the phone. Left multiple messages and send another emails, no response at all.
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November 2022 by Tobias P.
Moved with them last year and was very happy about their efficiency and pricing. So I wanted to use them again this year, however, apparently they don't need my business anymore. They respond to my initial request, I gave them all details, then they asked me to call them. Which I tried but nobody would answer the phone. Left multiple messages and send another emails, no response at all.
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November 2022 by Matthew Szemela
Supreme efficiency, friendliness, and general perfection! Luis and his team of superheroes made a stressful situation a delightful one. Moving Forward is the ONLY moving company I will use in the future. Why Stress? Hire The Best!