About Music Exchange | Piano Store in San Francisco, CA
Music Exchange | Piano Store in San Francisco, CA, is a well-regarded destination for those seeking new and used pianos. As Northern California’s first-choice music store, it offers a wide selection of top name brands such as Yamaha, Bösendorfer, and Schimmel. The showroom features a variety of pianos including grands, uprights, hybrids, and digital models, providing customers with many options to find their perfect instrument. The staff, especially knowledgeable and patient, is committed to helping customers find the right piano without pressure. Several reviews highlight the smooth and pleasant purchasing experience, with staff going above and beyond to provide detailed information and support throughout the process. The store also offers additional services like selling pianos through a consignment program and helping customers find qualified piano teachers via their Teacher Finder service. However, some reviews mention concerns about the store's location, describing the area as unsafe and the storefront as boarded up and unwelcoming, with no staff present at times. Despite this, the store’s reputation for quality service and selection remains strong among satisfied customers. Overall, Music Exchange is known for its impressive inventory and dedicated staff, making it a recommended place for piano buyers in the Bay Area.
I just finished a conversation with Gary that was MOST HELPFUL! My family is looking for a new home for a vintage Steinway. He laid out the many factors that go into having a 100 year old piano be of value to someone else. He was candid in a way that was most helpful! Thank you!
March 2022
Can only look through the window. No staff. All locked up. Did not feel safe in this area of San Francisco. I would not trust buying from here.
October 2021
Great Staff/sales man(Gary?). Appt only. Knows his stuff.
