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December 2023 by Radu Vasilescu
Friendly staff, but prices are often 3-10x what you can find online. Feels almost illegal levels of scamming. For example he tried to sell me a rusty dust-filled Zeiss Ikon for $400! It goes for $30 on eBay.
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December 2023 by Sara June
If you are a photography nerd, you will appreciate this store. The man behind the counter helped me find a great filter for my Canon that drastically improved the quality of my vacation photos. Thanks so much!
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October 2023 by Augustin BAUCHOT
Basically a scam. The price for basic items (spare batteries, bulb blower) is 4 to 5 times higher than if you get those online (for a similar quality). But the guy is a good seller!
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September 2023 by James Schubiger
While in San Fran a few months back, I made the biggest mistake EVER purchasing a 2x convertor, telephoto lens and filters from these Crooks. I didn't have my camera on that trip, and I partly blame my wife for pressuring me to purchase. He showed me 'Image-Stabilization' products on one of 'his' cameras. I probably paid $100 more than I should have. I never looked at the purchase until I get home. Neither were the 'image-stabilization' products I was shown. No box for the Convertor or lens filters - no way to register products. Called them and was told the guy I needed to speak with was out for 2 weeks. Waited and called back - he was in a meeting. Left contact info for a call-back; didn't get that. And must have caller ID because they would never answer again. They are thieves! Credit card company would not help because they are taking their side. ALL SALES ARE FINAL, NO RETURNS OR REFUNDS, NO EXCHANGE ON GOODS AND SERVICES. Wish I knew someone to go by there and settle the score!
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September 2023 by YYY YYY
They’ll over charge you and give you camera that’s defective. They’ll try to sell you HD lens protectors that costs $20 for $240 and give you 50% discount and try to sell it to you for 100. They will keep pressuring you to buy sht you dont need. SAVE YOUR MONEY.
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August 2023 by This account is unavailable
I went in the other day, just wanted to check them out and I asked them some basic questions: do you develop film, prices, etc. I understand that they sell brands that’s not their own which is why some products are higher than retail price but most of them are way too much! I asked one guy if they had any camcorders more or less $100 (I wasn’t looking for anything high end, something super basic. Especially since most of their stuff are not in the original packaging) then he told me to leave and not waste his time! Literally the worst service I’ve ever experienced and as a warning to everyone else: if a store is empty, then it’s empty for a reason
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July 2023 by Johannes Stottmeister
Biggest scam ever! Can’t recommend anyone to buy here. Way to expensive and be aware of „no refund and no reclamation“ even if the product is not working as promised! They talked me into buying a camera filter for my Lumix which is not perfectly fitting on wide-angle. After trying to replace with a matching filter on the next day, there was no option for any kind of refund or exchange.
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June 2023 by Abbey Mountford
We got so ripped off with this company. They are really good salesmen but they charge about 4 times the price of anywhere else. We had some of the gear stolen a couple of days later and the replacement costs we have received are just a portion of what we paid. DON'T BUY FROM THEM EVER. YOU GUYS OWE US A LARGE REFUND
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June 2023 by Christopher Cunliffe
I bought a Canon branded battery from them which was very overpriced at 90 usd plus sales tax making it around 100 usd. The battery looked genuine and was in canon packaging, but when I went to charge it the Canon charger refuses to work, I therefore conclude the the battery is counterfeit.I have subsequently learned that the battery information reports the battery as DR-E18 an the recharge performance is blank.
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December 2021 by Chris Mass
We did not buy from here as I wanted to research the item. They did have me pull it up on ebay of all places to show me the supposed going price. The sticker said 1699.00 and the quickly dropped it to 1100.00 while showing us a uv filter. Although the uv filter did remove some glare they were asking 300 again from the same company. As we were walking out the two guys dropped the price for the lens to 600 bucks. I said that even if he dropped a couple hundred more I would not purchase it until I reviewed specs and the maker. Very dubious about this store so stay clear. The guys were very polite but a bit pushy. You ever have someone at an authorized canon seller push you to buy something? Huntz Camera? Nope...
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December 2019 by JB Wainwright
Walk right on by. Don't engage with the salesmen. They are very convincing while offering 'deals' on photographic equipment that turn out to be overpriced by many hundreds of dollars.
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July 2019 by Mason and Justin
I wish I had seen these reviews before I bought at this store. Tony is a really quick talker and I bought that stupid filter and and overpriced camera at more than double market price!!! This place is an outright rip off!!! Don’t try to return anything btw; there is no refund or exchange!!! This was the worst experience of an otherwise awesome trip to California!
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June 2019 by Chris Tamayo
I stopped by this place while visiting San Francisco with my family. We were looking for some decent binoculars, and to my surprise they had a pretty good selection. I was helped almost right away and after browsing for a bit, we decided to buy some Olympus 10x50. I confirmed the prices on amazon myself (I usually double check when visiting stores when on vacation anyways) and I got a pretty good deal on them. The customer service was also friendly and informative, I would recommend stopping by if you’re in the area.
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June 2019 by Orics packaging machines
I have traveled to CA, Bay Area to visit a customer and I needed to purchase a camera to take digital photos and HD video of our product, I came across New Age Camera of SF , first I was not sure if they can help me, but I found out that the level of their customer service and support was beyond great. They came to my assistance, with a new Nikon full frame digital camera, with the right lenses and accessories. they understood my challenges and assist me with the proper answers and above all, when I checked their prices on my phone with other vendors of same and similar items to my surprise they were very competitive and gave me the best deal I could get. I have returned to them on my second visit to purchase additional Cameras and lenses. I give them 10 out of 10 for customer service, product understanding and price.
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June 2019 by Eileen Rosario
Brought relatives on a tour to Chinatown when my cousin said he was thinking of buying a new camera and he knew exactly which camera he wanted, the Canon EOS Rebel SL2. Walked into New Age Camera and they had it in stock. The staff was able to answer all my cousin's questions.
