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February 2024 by Chief Home Design S.
DO NOT SHOP HERE! THEY DO NOT STAND BEHIND THEIR PRODUCT!!!!! I purchased 2 Large Xerographica Air Plants at the store. Within the same day I had to exchange them because they broke in half. 2 weeks later I found fungus all over both plants. When I took them back to the store I asked for a return. They took the plants and REFUSE TO GIVE ME MY MONEY BACK. It has been a month and I still do not have a credit. The employees in the store state that only the owner can give me a refund. I have called him 4 times. He will not return my call. The employees in the store have an overall attitude of not caring. I am an Interior Designer that has brought a great deal of business to the store for my clients. I will NEVER shop here again and you should not either.
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February 2024 by Althea Wiles
I am happy to have found a florist that takes great care of my sister’s birthday flowers two days after Valentine’s Day. As a florist, myself, I know that this can be challenging, but Nigella did a great job and sent a beautiful arrangement. Thank you!
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February 2024 by Paula G.
My boyfriend has gotten me flowers from Nigella before and every time, I was in awe at how beautiful the arrangements are. However, this year's Valentine bouquet was FAR BEYOND DISAPPOINTING. My boyfriend was embarrassed to give them to me. I wondered why and when I finally saw them in person, I understood why. He ordered 2 arrangements and both started decaying within day 2 and 3. For the amount they charge customers, you would think they would put much care and love to these arrangements. Both my boyfriend and I reached out to the team and unfortunately have not gotten any kind of response.
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February 2024 by Ryan M.
I bought and picked up a bouquet on 2/13/24. Upon receiving it I didn't notice that half of the bouquet was already withering/dying. I had bought flowers from Nigella before and this had never happened. I reached out via email and Rubie responded promptly, letting me know they would make it right by sending over a new bouquet by delivery. The new bouquet was stunning and what I expected from Nigella. I understand that it was probably the busiest week of the year for a flower shop but the fact that Nigella was able to make a new bouquet and send it out on V-day shows how much they care about their customers and their experience. A big thank you to Rubie and the Nigella team!
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February 2024 by Fredia G
Looking for floral arrangements for any occasion in the Bay Area…this is the place! Special events, birthdays, weddings, recitals, births, graduations, promotions, retirements, get well, holidays or for no reason other than “I love you” they have got you covered. Pickup or deliveries are possible but try to visit the location for floral eye candy that will make your day. Gorgeous! Absolutely beautiful.
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February 2024 by Hector P.
Beautiful selection of flowers, clean environment in the store and helpful staff. The store is very accessible and easy to find
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October 2023 by Patrick Old
They delivered on time with my online order and the arrangement of flowers was stunning!!!
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October 2023 by Rachael L.
This place is wonderful! I calm, beautiful oasis in the middle of the fidi. A great place to grab a bouquet, small gift or quirky card. Shop local and support our wonderful businesses!
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September 2023 by Cowbell Plant Co.
Beautiful flowers, plants, and biophilic gifts! Perfect place to grab a last-minute but uniquely thoughtful gift. Everyone who works here is also incredibly friendly and above-and-beyond helpful. Renews our faith in humankind actually. :]
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August 2023 by Lisa H.
Easy ordering, delivered on time, beautiful arrangement for a very reasonable price. Would definitely recommend.
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July 2023 by Kristy L.
I went into the shop to find a nice arrangement/bouquet for a gift. The selection was nice, but the staff were grouped together making arrangements, and I barely got a short greeting before being ignored. I wasn't even sure who spoke to me, it was off putting. At some point I did get the standard "Let us know if you need anything", but again, I was not sure who said it. I felt like I was interrupting their work. So I grabbed an orchid. Thankfully, I was acknowledged as I was paying and the lady at the check out was nice. Maybe I didn't look like the standard Nigella clientele? Nice orchid though, so there's that.
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July 2023 by dom
where else can you get a STUNNING bouquet like this for $30?!!?? The staff is so wonderful, the place is gorgeous, and my flowers always last ~2 weeks. THANK YOU NIGELLA! ❤️
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July 2023 by Kev Zhu
From the start, Adama was kind and thoughtful through the intake process. I had a moodboard and rough color scheme (our wedding did not have a theme and was pretty minimal in look and feel). She walked through ideas and provided a clear proposal with flowers in season and talked through price options until I felt comfortable.The team was stellar! Not only were the designs memorable and not over the top (per my minimalist request) but guest were so complimentary of the unique combinations of florals that somehow seemed so "us." They also made sure my bouquet and his boutonniere arrived on time for first look photos, that we decided to do only few days prior to the wedding.We agreed to bring back the vases we rented, as the 4th of July followed our wedding directly. When we arrived at the shop, each employee was so lovely and it was clear we made the right choice. We will be back anytime we are in the bay area (we are Berkeley grads living in Brooklyn at the moment). Nothing but gold stars, our wedding was perfect and the team was 10/10.
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July 2023 by Ty C.
Our building had an event today and used Nigella. They had an experience set up that allowed us to create our own bouquets. Staff was on hand to help walk us through the process. Not only did they offer suggestions on how to build the bouquets, they also helped arrange, trim and wrap them, added a few tips, were super friendly, and were not pretentious at all.
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July 2023 by Melissa K.
From the start, Adama was kind and thoughtful through the intake process. I had a moodboard and rough color scheme (our wedding did not have a theme and was pretty minimal in look and feel). She walked through ideas and provided a clear proposal with flowers in season and talked through price options until I felt comfortable. The team was stellar! Not only were the designs memorable and not over the top (per my minimalist request) but guest were so complimentary of the unique combinations of florals that somehow seemed so "us." They also made sure my bouquet and his boutonniere arrived on time for first look photos, that we decided to do only few days prior to the wedding. We agreed to bring back the vases we rented, as the 4th of July followed our wedding directly. When we arrived at the shop, each employee was so lovely and it was clear we made the right choice. We will be back anytime we are in the bay area (we are Berkeley grads living in Brooklyn at the moment). Nothing but gold stars, our wedding was perfect and the team was 10/10.
