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March 2024 by Mohamed Algaheim
Worst customer service ever. There is only one nice guy inside the rest are horrible at interacting with people. They have attitudes that is above. They make fun of people.
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January 2024 by Brendan Schwarz
the worst employees, worst experience. rude, dismissive, slow, unprofessional in the extreme. should not exist.
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January 2024 by Einstein Jr
After reading these reviews, I'm thinking what a bunch of light weights. It's a drug testing place for Christ's sake. You pee in a cup and leave eventually my god
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September 2023 by Danny Benitez (DAN)
Reception lady was completely rude and so was the person I spoke to on the phone. The location looks like it's a straight trap house with trash and boxes everywhere. Somehow I tested positive for Marijuana despite never using it or being around people who do. Pretty sure that just cost me a job at Kaiser.
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September 2023 by Dan B.
Not sure what bots are on here but this place is the worst. The location is shoddy, the inside looks like a trap house with pseudo offices, the customer service in person and on the phone is extremely rude and the tests are probably 10$ on Amazon but they expect 150$ for a retest with slow result times.I got a retest from SF general instead and passed. Not sure what kind of stunt they are trying to pull or if they want to make extra cash with retests or something but the rudeness except the one technician doing the work was atrocious.
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August 2023 by Ladez Arod
10/10 DO NOT RECOMMEND. Customer service was so rude. I have never been treated this poorly and disrespectfully in my life!! I am never the type to ever leave a review - but I would hate for the next person to experience what I had to go through. Absolutely despicable & would HIGHLY HIGHLY recommend to go elsewhere. This company should be ashamed of themselves.
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August 2023 by Mark Ros
The front desk was so rude , they spend 30 min with everyone . They treat people badly. Not recommended at all
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August 2023 by Fady Bassily
Rude front desk long wait totally don’t recommend
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August 2023 by Maria E.
Went for pre-employment testing. Guy at reception was very nice. Very easy check in. The office is super tiny and no AC. Took about 15 mins.
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June 2023 by Eric C
Used the San Francisco location 0n June 15th, 2022 (tried to anyway). Ridiculously unprofessional desk guy. Office is supposed to be open until 5:00 pm. I showed up at 4::25. The guy working the desk said it was too late to get the test done because they close at 5, which was 35 minutes away. Guess he needed to get to his pot dealer on time. Absolute JOKE of an "employee". Hopefully that was the only day he "worked". Can't believe how many people have left the same comments about how horrible the desk people are, yet they still hire people straight out of the dumpster. I would NEVER use this place for ANY reason. Pathetic.
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April 2023 by Duane Lamb
Quest sent me here after hours of waiting in the Daly city and SF office. I wish I would have come here first. No waiting!! The people were really nice and helpful. Again, super fast and friendly.
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April 2023 by Ervin Barrientos
Great service, it was faster and they have a very good customer service. Definitely I will chose them again.
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February 2023 by Mike S.
Came here for a pre-employment drug screening, I was in n out in 11 minutes! Johnathan came out to get me in the lobby, introduced himself and shook my hand. I thought he was the owner with the way he conducted himself! It was a breeze and would recommend anyone who needs services to come here.
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January 2023 by Julian Cuyjet
This was one of the quickest and friendliest work drug test experiences I’ve ever had. In and out in 10 minutes. The staff is amazing! Drug tests are never the best but if you gotta do it this is the place for sure!
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December 2022 by Froylan Ruiz Villegas
What a horrible experience. The girl at the front desk has the absolute worst attitude and seems bothered by any routine question you have.I came in around 4:25 thinking I had plenty of time as everywhere I looked (not to mention being told by someone on the phone when I called) it said they closed at 5pm but when I got there she rushed me in and did not hide at all that she was bothered by me being there "passed" closing at 4:30. She was trying to get me to re-schedule tomorrow because i said i went to the restroom like an hour and a hlaf ago. She said if I couldn't produce up to a short line amount then she wouldn't take me, I said I would try and of course she was botheredAfter some back and forth they quickly rushed me into the next room where the next (also rude) lady told me I had to produce an even bigger amount, I know the first cup the other lady showed me was a shorter line but the lady talked to me like I made that up, like why would I do that?Finally I was able to produce just under then second line, and now I am hoping that this horrible experience doesn't in any ways jeopardize my results. I should have checked the reviews before choosing this clinic, reading that they mess with your sample is definitely alarming and sounds like disgusting malpractice, but after the experience I had it does not surprise me in the slightest.STAY AS FAR AWAY AS YOU CAN!!
