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February 2024 by Michael B.
It was pouring rain when we entered Office Depot this day. It was also about 30 minutes before it closed. We came for stationary items including scissors, tape, cardboard paper and other miscellaneous items. We had our hoods on when we entered. We were greeted promptly by a man who said "good evening gentlemen." Which was kind. But my group had two women and me in it. And I was in the back. He was obviously embarrassed and apologetic but that set the tone for the visit as we then shared awkward encounters and eye contact the rest of our visit. It's a fun thing I get to bring up with the Black women I was with here and there but not so much fun in the moment. We were the only people in the store due to the rain and time we went to. Finding the aisle that we needed was super easy but finding the items we needed was hard. Wasn't the most organized stationary aisle. We actually found the things we wanted in a different aisle with other products and we thought that it was an odd place to put it. Checkout was easy and simple. There are multiple cash registers for the times it's super busy. I think with a little bit more organization, it could be a 3 star but I think we spent a little more time than necessary here trying to find what we wanted. So I'll give it a 2 star for that.
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February 2024 by Keva S.
Mei went out of her way to make sure that my business had the supplies necessary to be successful. I am very pleased with her knowledge and her excellent customer service. I will be coming back here from now on for all of my printing needs.
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February 2024 by Brian K.
I needed to swing by Office Depot because it was the closest place near me that sold bulk card stock. When I set out to journey over to Office Depot with a couple friends, I did not expect to stumble upon the hidden gem that was this office supply oasis. Upon entering, a warm and friendly employee welcomed us with gleeful joy behind his eyes. I would soon come to know this man by the name of Michael. But we'll get to Michael in a second. From the get go I knew that this place was not an Office Depot, but rather an Office Home. Before asking around, my friends and I tried to find the card stock for ourselves. Before long, we had gotten distracted by the balloon animal shaped stress balls and extensive pen aisle. We asked a kind woman at the front about the card stock and she helped us set on the right path towards aisle 10. Then it was time to check out. We came for card stock, and we ended up with that and SO much more. A stress ball, a pill organizer, a pack of gum, acrylic paint, and even a square mobile POS scanner. Every need: met. For context, a friend and I are preparing to sell at a craft fair this weekend. We were discussing our pricing and inventory plans while Michael was helping her check out and I was patiently waiting my turn. He enthusiastically chimed in to contribute to our conversation and inquired about what we were going to be selling. You could tell the interest was genuine as he had a smile on his face the whole time. As we told him all about us and the kind of things we design, his face lit up with excitement for us. Another sales associate came to check me out and helped me with a price tag issue while Michael helped my friend sign up for the rewards program (good thing too - we definitely will be coming back!) Once we'd both checked out, we dreaded having to leave. It'd felt like we just spent the night catching up with old friends over a couple drinks. We thanked Michael and his coworker for their help and wished them the best. As the automatic doors (I don't remember if they were automatic but this place was so luxurious my brain is filling in that mental gap) opened, we couldn't help but share a collective grin at the incredible service and warmth we'd just experienced. I'd give 6 stars for this wonderful store if I could. If you live in the richmond area, you must do yourself a favor and spend even just a couple minutes with Michael and the rest of the all-star staff that reside at the Geary Office Depot.
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February 2024 by Alvin Lee
Probably one of the biggest attitude stores I have been to. All I wanted was three gift cards on separate credit cards so I can get my points on those cards, and it’s not like I kept insisting I just asked once, but they made a big fuss as if I was some scam artist and pretty much treated me like a criminal and I was in their way. Entire transaction took 1 minute so don’t get their attitude. If you hate your job don’t go to work and get paid for it. Simple as that.
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February 2024 by Sin Wa Mow
I designed a custom 18x24 photo poster on heavyweight matte paper for a 1 day event. Basically used a flowery template "border" and inserted a photo inside the border and threw some words on top. Simple and elegant, didn't need THAT great of quality (otherwise I'd just print a photo for double the cost). There was a good coupon so got $5 off so good promo price to try them out (if I like first print, then I'll print more!)I was in a hurry so didn't check quality before I left. Got home and saw streaks on entire print (including the template border). These streaks are indicative of print nozzle problems or low ink problems. Went back to store to ask them for a reprint. Told me I'd just get the "same thing". I asked, "You don't fix the print issues?" She said, they just get the order, and they upload to the printer. Then goes on to question the resolution that I used in the photo. I told her the resolution was not the problem, a. Resolution does NOT cause STREAKING b. I have experience printing large prints and I definitely have more than enough resolution, but also c. streaking is also seen in the border which is NOT my photo. I guess they don't get paid enough to know these things. Staff just refunded me, so I guess I'll try a different store.
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February 2024 by Alvin L.
Probably one of the biggest attitude stores I have been to. All I wanted was three gift cards on separate credit cards so I can get my points on those cards, and it's not like I kept insisting I just asked once, but they made a big fuss as if I was some scam artist and pretty much treated me like a criminal and I was in their way. Entire transaction took 1 minute so don't understand the origin of their attitude. If you hate your job don't go to work and get paid for it. Simple as that.
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January 2024 by Michael Row Jr.
I got a great price, and some freebies, and it couldn't have been easier if I had a personal shopper. I've been a customer for 10 years, and don't plan on going anywhere, they're stuck with me!
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January 2024 by erin romine
James, is very helpful and professional. Thank you for fixing my laptop! You’re awesome!
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January 2024 by art yeap
Office Depot/Max on Geary is its usual great place to shop! Great and friendly service!
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January 2024 by Earl Francis Abad
Professionalism
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January 2024 by Lesley Ruda
Bought a Roku Express device at Office Depot on Geary. Great customer service for pick up in store on Xmas eve. Best price. Chosen over Amazon and Best Buy. The store is large and well organized - will use again.
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January 2024 by susan arnot
Helpful and friendly staff. Conveniently located and has off street parking.
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January 2024 by Paul Hansbury
Friendly staff.Price matching.Yippee!!
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January 2024 by Steven Moussouras
It’s great when you are serviced, treated with courtesy and complete your task shopping punctually !! That’s Office Depot!! Thank you !!
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January 2024 by Munzer Dajani
Office Depot is convenient however the price it offers of printer inks are excessive.