-
December 2023 by Mike Turner
Friendly staff, happy to spend time for right choice
-
September 2023 by Daniela Paccial
The sales associate, Meghan, was incredibly helpful and diligent to show products I would love. I was originally coming for an engravable gold pendant, but was showcased alternatives due to lack of inventory and high demand. I’m a gold fanatic and he went above & beyond to display pieces that would satisfy my desires. Meghan ensured the product, a Gold Sparkling Halo tennis bracelet, fit perfectly around my wrist. I purchased the bracelet on the spot! Meghan is THAT salesperson you’d go to for a fast and happy shopping experience. He encouraged me to look at new items that sparked my interest and come back. Meghan’s energy keeps the store alive, and is a reminder why I keep on shopping with Pandora. Out of all the Pandora stores I’ve visited, this location holds my favorite experience thus far.
-
June 2023 by Denricka Almayda
Worst customer service ever. I came in with my boyfriend and a friend to look for an SFO charm as a souvenir. This older lady assisted us with one hell of an attitude. I bought the charm first and asked kindly if she could clean my pandora bracelet (which I know they do in all stores), she told me “she’s too busy” for that and asked me to look around the store and see how “busy” they were. There were 3 more associates with her, mind you, while she was gesturing me to “read the room” so I’m like ok my bad then nvm and when she saw my confused expression she changed her mind and said that she’ll do it in a very sarcastic way. This is the first and only store that I would never go visit again. It’s not like I only came to the store to get my bracelet cleaned, I bought something.
-
May 2023 by Caleb Brown
Bought some charms for my mom and Nicole couldn't have been more nice and great! Awesome customer service from her!!!
-
March 2023 by Nina Rogers
She gave amazing customer service! She let me look at almost every charm in the store, she was friendly, and patient, and went above and beyond to help me find something that I was happy with. I am a business owner and I wish that I could have someone work for me and give the level of customer service that Claudia gave me, thank you for a wonderful experience!