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January 2024 by Greg Bates
Was made into a kiosk with a wall closing up the
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January 2024 by Angelica Joi
Someone said they didn’t like it because it was too much like a vending machine, I personally love it. I think it is a great place for someone who wants a quick In-and-Out and not a fan of interacting with too many people.
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December 2023 by Muaadh Althelaya
This branch is a fraud that does not fill the entire cup of coffee
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December 2023 by George Abrahamyants
Less chit chat and more paying attention to actual JOB please.
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October 2023 by Juan Ca
It felt like a vending machine...why not just sell cans?
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August 2023 by 쎄오IS
Orders can only be placed at the kiosk, and the barista is hidden behind a wall. There is no seating area inside the store, but there are a few tables outside. Coffee is strong.
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June 2023 by Mike Davis
Monday - Friday this PEETS is one block from work!Best Peet's employees in The City!Please tip your baristas, salaries are not enough to live on in San Francisco ??
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May 2023 by S Page
The redesign with digital ordering screens is impersonal and you can't see any staff to ask questions. And it's just sad that all the digital menu items show coffee in china and glass cups because it looks and tastes better, but you can only get your coffee in awful single-use containers.
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May 2023 by Nick A
Great staff and products, but the recent redesign ruined it. This used to be the best coffee shop in the area for strong drip coffee and tasty snacks, but now the remodel made it into a digital coffee factory where you can’t order with a human, you can’t see any of the food products, and the workers are trapped behind a big wall. Too bad, the staff there is amazing and deserves better.
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May 2023 by Matthew L.
Dissapointed to see there's still no change at Montgomery Street PEET'S COFFEE after the disastrous renovation that everyone hates except the German conglomerate bought PEET'S office execs who've never been to the location. Turned cafe into a 6 X 12 cattle car with floor-to-ceiling walls sealing customers off from employees. No face-to-face interaction = not bad customer service. Just zero customer service. Against San Francisco law, this location is PEET'S test store for going cashless and automated. Teachable moment for the business school grads who came up with this horrible idea: Why would anyone go to a walk-in vending machine, when PEET's built consumer demo for the gold standard Bay Area cafe experience for over 50 years. Throw all that work away. This should be an example of how to destroy a business.
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April 2023 by Tim F.
They ruined this Peet's. You walk in to a sign that says ORDER with an arrow pointing at the machines. As I stood in front of the machine looking at the screen a wave of sadness washed over me. This has been one of my favorite places in the Financial District to go. I will echo previous reviews regarding the extremely impersonal WALL separating the baristas from the customers and the fact that the person who took my order was stressed out and running around in a frenzy. Gone is the warm and fuzzy feeling. I really hope they don't ruin any more Peet's.
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April 2023 by Mark M.
Came to write what a miserable experience this Peet's has turned into, but Matthew L. and Samantha S. beat me to it - and did a better job of explaining than I could. Trying to get a simple black cup of coffee here was like being wrung through some automat wringer. Took 10 minutes to get my coffee as people who ordered after me got their drinks, everyone working was rushed, short, flustered, the tiny space was crowded. Just miserable all around. Hellish. Won't be coming back. Would give zero stars if I could.
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April 2023 by Patrick D.
I can't believe that it was decided to automate the experience at this Peet's after the remodel. I was shocked when I saw it this morning. I've been going there for years and I will absolutely not be going back. It actually made me sad to see the change. Terrible.
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January 2023 by Tammy
Love this location! The staff is friendly!
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November 2022 by Al L.
I needed to get a bag of Dubs Blend as a gift for my friend's birthday and I was directed here by the worker at another store since they were sold out. This shop is at the corner of Montgomery and Bush. It's a smaller location with some counter tables by the window and tables outside. On the display, there was the Dubs Blend. Got a bag and had it ground for drip. The worker was friendly and cheery and he said it would get it ground and ready for me after getting my complementary cup of coffee. In a couple of minutes, he brought me my bag of coffee in a handle bag and thanked for waiting.One of the friendliest Peet's stores that I've been to.
