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March 2024 by Jacob Mast
I placed an online order for food. When I arrived, I was told they didn’t have any of what I ordered in stock. The employee made zero attempt to offer any kind of solution.
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February 2024 by Alexander Wang
The staff here have messed up my order 3/3 times.
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January 2024 by YSPark
The burden of being one of the top three coffees in San Francisco
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January 2024 by Jonathan Walton
Horrible!! One of the rudest crew’s possible. Hand me my coffee, utterly cold. Ask to heat and with a f you attitude told they can’t. Said I’d appreciate a new hot coffee told I’d have to wait in queue, after already waiting 25 minutes. At this point they literally turned their back on me. Suggest everyone turn their backs on Philz.
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December 2023 by Brian Wallace
They don't know how to make a Latte. Tasted revolting.
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December 2023 by Garrett Chan
Wanted a coffee, and got a coffee. Contrary to internet rumors, the coffee was indeed hot.
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October 2023 by Kyle Gordon
This cafe allows dogs to dine-in – this has been reported to SF DPH.
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October 2023 by Sushumna Mulugu
Nice location and good coffee.
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October 2023 by Noah Curtis
I walked in at 4:18 and they turned me away saying they already took their last order. You should change your store hours if you’re not going to serve until 4:30.
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August 2023 by Cathy Barr
The coffee I got was kinda cold the young lady Courtney Brown, the dirty trash cans through the dining area. I was in the chair when she Brong the second one in, and she tries to squeeze the dirty trashcan in between me and a chair and couldn’t so then she said excuse me. Then she has the water container with a dirty trashcan. They have a good customer service over all
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August 2023 by Tanu
I am a philz fan for life and am never disappointed regardless of which location I go to. However, special mention to Philz Portrero!! I went around closing time and was given a free bag of pastries ???
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July 2023 by john ater
THE Coffee place. Occasionally, I'll have coffee. Mostly, however, I get the hot chocolate with cream. Oh My God! Angels sweep their wings over every cup.Since I don't drink coffee anymore, Philz hot chocolate leads the parade for me. Nectar of the gods! Thanks Phil.
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July 2023 by Meredith A.
Amazing coffee and super friendly staff. Beans are ground to order and steeped seconds before you get your cup. Barista had us try the coffee to make sure it was perfect. It was!
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July 2023 by Jessica M.
I've been to Philz several times, in NorCal/SoCal. I've always had great experiences, or even average but fine experiences, until this morning. Honestly I don't even care for anyone to go the "extra mile", but for the cashier AND barista to be as rude as they were at this specific location, is inexcusable (I was super nice, greeted them, ordered simple stuff, didn't even modify any of the 2 coffees). You don't have to reciprocate my politeness, but what is the need for being rude or arrogant? I greeted the cashier, received silence, proceeded to order, then asked if they had pastries... incapable of uttering a word, she rudely pointed at pastries. I also asked if the cold brew was strong and the cashier said "it's a cold brew" (whatever that means???) maybe she didn't understand the question. Flat out useless. My order was ready and they couldn't even notify me, the only customer present in the store. They just let it sit there hidden in the corner of the counter. LOL. I get that it's early, I really do. I work 16 hour shifts, so if I can be polite, so can you. Disgusting behavior, and the coffee was also disappointing. I wouldn't go back here if the coffee was free :) believe the bad reviews. They are right on
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May 2023 by Francisco Isenberg
Great drip coffee. The mocha tesora is a great cross between coffee and hot chocolate. Location is bright with free wifi and about 4 tables. There's also an outside patio area where they have a few additional tables and chairs. A little busy on a Sunday midday, but not over crowded. Staff was fine, but strictly business.
