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August 2023 by Gary Randall
I have chosen to rent with these good folks for the last few decades as they've always been the best Value for the Money. They remain so to this day in 2023 !
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December 2022 by Andy M.
Rented a car for a week. Returned it after only 3 days. Was told that I would get a refund. No refund.
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September 2022 by Joseph A.
Scammers. I brought back the truck I rented With a full gas meter reading. When I night drop boxed the key the gas gauge showed full. Apparently the next day they took the the drove the truck and then topped off the gas tank and charged me $42.00 dollars. So I asked "what good is the gas gauge if it says full when I drop it off?" The unreasonable answer is the guy says they take it and top it off. You are not even supposed to top off when you bring a vehicle to the gas station. NOWHERE is it in writing on the contract does it say to top off the tank! No one bothered to warn you about the crap Truck they rent out with an inaccurate gas meter gauge!
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August 2022 by Keshav Saharia
Such an amazing place that saved me considerable time, money, and effort with moving some large pieces of building material. U-Haul canceled my rental a couple days in advanced, then Budget canceled my rental by text message as I was sitting in the parking lot waiting to pick it up (and had already given my credit card for). So grateful that my roommate recommended this place, I got a flatbed truck set up for me in 30 minutes which saved the day - I was seriously thinking of strapping some things to the roof of my car that could have caused tremendous problems during transportation and almost certainly left some permanent damage on my vehicle’s roof. These guys really came through in the clutch for me, and I will always choose this business for any future rental truck needs.Also, ended up paying less money and spending way less time on pick-up/drop-off than I would have to otherwise. No surprise fees and super clear invoicing/communication.
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October 2021 by Celeste L.
I love this place for easy local car rentals. They have the best rates around especially for rentals that are lest than a week long. It is pretty easy to extend rental time if you need an extra day unexpected, just give them a call. You will just have to pay the same day rate and won't get penalized for breaking original reservation. Yes the cars a little Older but they are clean and run great. Plus the rental agents are super friendly and treat you like a human being. That is Big bonus I believe!
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August 2021 by Krissy Keefer
Kind and efficient with good vehicles!
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January 2021 by Emily N.
Have used these guys a couple times. Once for a long term rental over a few months and once since Covid. I appreciate their communication and ease. A lot of car rental places outsource their customer service or make everything online. These guys are real people. Practical, safe, affordable, reliable, and you've got some options. Vehicles have always been cleaned. They did an oil change for my long term rental. I was able to watch their cleaning process during the pandemic from the parking lot and was satisfied with their level of care and consideration. Renting from here has always been easy and convenient for me, as I've always planned ahead and communicated. As long as you know what you need and add some lead time, these guys can help get you where you need to go.
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December 2020 by Dan M.
Piece of s*** company. Rented a car for $150 for 4 days. Called in after booking online to change to 3 days. Dumbass employee goes "ok cool" and makes no changes in their system. Within an hour of picking it up the trip it was rented for fell through and we returned it. Fully charged for 4 days, no customer support. The in store employee "can't do anything because it was ordered online" so why do you even have a job? Useless company hiring useless people. Stay far away. Car smelled like cigarettes too. Pay an extra $20 a day and go to enterprise. Their cars, employees and customer service are all a "wreck." Straight thieves.
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October 2020 by Ronald M.
Great customer service and great prices. Asked me if I wanted to purchase insurance, but didn't try to oversell me on anything. Checked in and out the door driving in 5 min!
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August 2020 by Benjamin Maimon
I have never had a good car rental experience until today. Awesome service, flexibility, and convenience
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March 2020 by Tim Birbeck
This place was by far the most affordable place to rent a car in San Francisco. I also appreciated that nobody tried to upsell me on add-ons or insurance.
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February 2020 by Stopbeingnoisy getyourownlife
So far this place is ?
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January 2020 by Matt
Never rented a car in so little time, I was in and out in less than about 5 minutes, and there was another guy in front before me when I came in. The guy I talked to was super nice and very efficient. Price was very good too (~25$ for the day for a compact), with no surprise fees after returning the car. Will come back no doubts!
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November 2019 by Ginger Turner
I was a bit nervous before I rented here, but just because I'd never heard of them before.
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November 2019 by Ginger T.
They're the most up-front rental car company I've ever rented from. The car had a dent and some scratches, but it was clean and reliable. Extremely fair prices - for both the car and the tolls, and easy pick-up, contract extension, and return. I've already told all of my friends, and I will definitely be renting from them again in the future.
