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February 2024 by Greg Sariotti
I am a general contractor and have done business with this company for many years. It’s always a pleasure to do business with Kalli Wong she knows her products and always has the answers for my plumbing needs. This store has a great selection of plumbing fixtures, hardware and accessories.
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January 2024 by Shirley C.
We were customers with SFI little over 30 years ago. They were extremely helpful. Their prices were extremely reasonable, their service was excellent. Over the decades we have been asking for their help in large and small projects. Recently we were back in contact with SFI with smaller projects. Their prices and service were just great as the past decades. Needless to say, Kalli is a very pleasant person to work with. She is knowledgeable, kind, efficient and to the point. We trust her enough to recommend her and SFI to our relatives to do business with them. Without any reservation, we highly recommend SFI and especially Kalli.
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January 2024 by Urvi Parekh
We needed expertise on the options we could do for a complicated bathroom with a tub, shower and hand shower. Kalli was incredibly knowledgeable and open on a Saturday so we walked out that day with the mixer we needed to give the contractor and the list of what we needed to select. Highly recommend for short turnaround, for knowledgeable sales help and for responsiveness. Excellent customer service.
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February 2023 by Kevin M.
As first time remodelers, we had no idea how to navigate hundreds of components in the kitchen and bathroom. Kalli did a great job helping us navigate and pick out the series of components that is best consistent with the style of our home. Moreover, when we had questions after purchase, Kalli not only was super communicative but help us connect with the manufacturer. Eventually, we identified where the problem was and had the manufacturer sent out replacement parts without any efforts on our own.
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November 2022 by Tanya J.
Kalli was great to work with, she was very knowledgeable and helpful with our bathroom fixture order. We definitely will work with her again for any future remodeling projects.
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October 2022 by Alan Zarco
Kali is the best
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September 2022 by M W.
I went in looking for a medicine cabinet. I left feeling frustrated. The man helping me couldn't show me any brochures of the one I was interested in since they didn't have a model in the showroom. When I told him I couldn't see the details on his computer because he was working off another desk, he told me to look it up on the phone. Not helpful.
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August 2022 by George D.
I have done a lot of business with this company over $25,000, in year 2021, with the intent of doing a lot more until this issue came up. I bought a lot of weather shield windows from them and weathershield, delivered windows the a lot of problems. Major manufacturing defects like incorrect finishes and windows that don't stay open. I first tried to work things out with weathersheild but they were not helpful and told me "SFI is their customer" and I should communicate through them, since they sold the windows to SFI who then sold it to me. I have been trying to work with my salesman but he is very disinterested and does not follow up or has pushed weathersheild in getting me a resolution. This is really disappointing since this is major issue for me and have been living with faulty windows for over a year now. I have even included a video of the issues I have with weathersheild and just extremely disappointed that SF International Building Supply is not doing anything to get this resolved. When this has come up with my other supplier they try to fix the issue or at-least try to get me a partial refund. I have never been treated this poorly by any other company I have done business with.
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June 2022 by SF G.
I had multiple failed Milgard windows that had leaked and were showing hideous smears inside of the glass panes. I reached out and got in touch with Jay, who not only honestly informed me that Milgard may replace them under warranty, but even went ahead and assisted me with filing the warranty work order. Thank you Jay - really appreciated your help.
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April 2022 by Ann T.
Highly recommend this place! I got all my faucets here for a remodel, Kallie was super knowledgeable, responsive and helpful and they had a great selection.
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April 2022 by shannon l.
Renovations can be so overwhelming and confusing. This place has great prices and and was able to meet deliverables is a timely manner. I worked with Kalli and she was a great help clarifying what can be a confusing process. She's fun as well as knowledgeable and there is a great selection from vanities, bath tubs to kitchen accessories.
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March 2022 by Mack Reid
Don't be surprised by the size this place its really a one stop shopping spot. David was the best in helping with our bathroom remodel. Great spot with parking in the back!
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January 2022 by Ppnpenny A
Worst customer service ever. So rude and disrespectful.
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September 2021 by Ariane M.
Kalli will make all of your bathroom dreams come true! She provided the best customer service - better than any other bathroom/home supply showroom in the city. She kept in touch throughout the ordering process and up-to-date on all things pertaining to our order. She definitely knows her stuff - we will work with her again for sure!
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June 2021 by Chase Lepard
Do you need a faucet? This is a good place to get a faucet
