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March 2024 by Elijah Van Belle (Eli Van Belle)
Great service with good food and amazing
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March 2024 by Tony Beck
I stood in front of the cash register for more than ten minutes waiting for someone, anyone to take my order, to be told "we don't do that here, you order on tablet." By a rude child that couldn't articulate in English. I cannot support a company that treats people that way, that let their employees treat people that way. Boycott shake shack. To the owner, you should shut your business down here in America. Move it to Mexico, China, somewhere else where they do business like you do.
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March 2024 by Chris “AKA” Z
Honestly have mixed feelings about this place. First time here. Burgers were well seasoned. Bread a little soggy. Unfortunately there was a hair on my burger. Pretty disappointed.
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March 2024 by Nadia Vazquez Real
Naw bro just go to mc donalds or panda idk somewhere else for more food they ain't got meals so what's the point to pay 8 bucks on 1 item and another 5 on a different
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March 2024 by Justin “TheVig” Oltesvig
So many people working, but everything takes forever. Long waits even when it’s not busy.
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February 2024 by Darlene M.
This is my favorite location in Stonestown. Always on point are food has always been good. The customer service is great.
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February 2024 by squeekymom
Wednsey night ordered delivery. Order arrived 20 minutes after ordering. Bun soggy, meat and fries cold. Worst order since they opened. Not going to order again.
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February 2024 by Chi ki Maggie Foo
They make horrible burger. Go to in&out.
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February 2024 by David Brown
Undercooked burgers. Burger was still pink and cold inside.
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February 2024 by Richard H.
Came here wanting a double cheeseburger along with a large ice tea in which I dined in. Much to my dismay, they do not have any sweetener choices for the ice tea and only sugar? In addition, since they don't put out the sugar packets with the salt, pepper, napkins you have to ask for sugar after they bring out the food. Told my server and after a long wait, I ended up going to the counter when I had already finished my burger. Poor customer service and will not be back!
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February 2024 by rene r.
I always see that this place is crowded so we thought we would give it a try. After ordering two basic burgers, two fries and one small soft drink the total was $30! The burger literally was as big as a McDonald's small cheeseburger. The staff said they would bring our meal to the table, it never showed up. I went up to the counter and it was sitting there obviously for a while, because the food was less than lukewarm. Nonetheless, for the price, and mediocre food, we will never return.
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February 2024 by Jessica Vazquez
Service is pretty quick.
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February 2024 by Sara Creech
Great burger and fries if you eat in house, less awesome for take
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February 2024 by 박미정
Burgers near the University of San FranciscoImpressed by the service of part-time students in a bright atmosphere
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February 2024 by Javier Berges
Excellent attention