-
September 2023 by Maia C
Horrible horrible mechanic. Never go here. Was trying to charge me 1700 for a 300 dollar job. Didn’t fix anything and charged me 200 for nothing. DO NOT GO HERE!!!!!! SAVE UR $$$$
-
September 2023 by Lydia T.
Vu, as well as Bill, have cared for both my cars and my family's cars; repair, oil change & smog, over many years and I couldn't be happier with their quality & prices.
-
September 2023 by Robert Craven
It's 10:10 am and they only offer window service ridiculous
-
June 2023 by California B.
I needed a smog. The guy was friendly, capable and direct. 30 minutes later I had a smog.
-
May 2023 by Yoriko Yamamoto
Vu has been our nighnorhood mechanic for 16+ years. Whenever we have an issue with our car, we just bring it to him and he is quick to respond to our issue. He is always reliable, kind, and very helpful.
-
May 2023 by ari salomon
Vu Le has been a trusted professional mechanic for us for twenty years. Sometimes we went to a dealership but often we went to him. This work is always expensive and his overhead is significant so people just need to deal with it. If you respect him and his team they will respect you.
-
March 2023 by H W.
I recently brought my car in for a smog check, and subsequently for service. Guerrero Shell failed to honor my AAA discount request. There were questionable and unauthorized charges associated with the SMOG check and with the subsequent service where I was charged for a part broken by a Guerrero Shell mechanic, and incurred a labor charge for the need to locate the broken part. These issues were discussed with the onsite person receiving payment who identified himself as the owner, and the mechanic with no resolution.
-
March 2023 by Gregory G.
I recently went in to this wonderful team to have a smog check on my new car. These guys are kind and welcoming and polite. They did a terrific job AGAIN! This is one of many smog certs I've done with these gentlemen. Fast and clean and VERY efficient. I highly recommend!!!
-
December 2022 by Jennie Emard
Know where you are going and what you need. Vu has never led me astray about what he can do and how long it would take. I would never just tow my car there expecting him to be able to handle it in an hour regardless of what may be wrong. He is not a dealership. What he will do is talk straight, tell you his best offer and be cool if you choose to take some business elsewhere for time constraints. Seriously, it's hard to find a mechanic like this and I wish I had put in a positive review sooner after seeing what people post after they just show up and expect miracles. Try calling before you just show up!
-
December 2022 by Tom Y.
I highly recommend Bill Davidson as a mechanic. He has worked on all 3 of our Volvos for the past 25 years. He is reliable, trustworthy, and professional. He goes the extra yard to make sure the repairs are finished in a timely manner. In fact, he arranged for us to buy a Volvo from one of his customers, plus he helped us to sell 2 of our cars. He is the best!
-
October 2022 by Kit C.
I've been taking all our cars and vans here for almost 15 years. Vu is thorough, fair, and he does excellent work. Far better than a dealership. I highly recommend him. Make an appointment. Expect to pay a fair price. Diagnostic is reasonable.
-
October 2022 by Jessica L.
Heading to go pick up a family member in Sacramento 4 hour drive was bad enough when the dashboard indicator said low tire pressure. Ugh went to get gas and adjusted air in the tires but still not assured. AAA said they would tow me but I was stuck I had no idea where to tow. I looked for a full service station. Non existent in San Francisco when I decided to Yelp. So glad I did Guerrero Shell was 10 minutes away and although I called before his scheduled 8 am hours this polite and kind man said to come in at 8 am. So relieved he patched the tire with the screw and $50 later we were on our way! Great service highly recommended business. So grateful thank you!
-
October 2022 by abdullah omer
The lady was working in gas station asked me $10 for parking.
-
July 2022 by Frank W.
We use Guerrero Shell for our Volvo. My wife had been a regular at Centrum Volvo. They moved here. She drives a 2001 Volvo XC70. It only has 120,000 miles. Volvos are great (I had an S80), and they can last a good long while (mine passed 200,000 miles after I sold it to a nephew). They also are expensive to repair. We trust Bill. He has kept my wife's car going through various breakdowns as it approaches the end of its life. He assures us we have another couple of years to go. He has looked for the best means to fix this and that. He can do major repairs: for example, we had him install a new transmission (a refurbished one). We have had other Volvo dealers work on our vehicles, in Washington, D.C. and Detroit. We also tried a dealer in San Francisco. Bill is as good as the dealer. His turnaround time also is excellent.
-
June 2022 by Obsidigo Designs
Attendant is extremely racist. Saw her refuse service to a young African American man while taking every opportunity to serve every white guy that walked up. Hrs are posted 6AM-11PM yet the attendant is refusing to serve him.
