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November 2023 by Caleb Dugger
This is a review for someone I count as a best friend. Soloman. He is single handedly the most hardest working clerk and nicest guy at the shell. He is the peak of the store and should be the bare minimum for how humans should act and exist. I forgot about Google reviews till once again, I had a pleasant interaction with him, and I’ve seen him with other customers and even taken a peak when no one’s in the store. He’s always working hard no matter if there’s a line or no one in the store. He seriously deserves anything extra the store can provide.
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October 2023 by Meredith Goldsmith
Beware! This car wash could be VERY slow even if there is a line of just a few cars. I wish I had not prepaid for it with the gasoline. I will be waiting here about 30 minutes.
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September 2023 by Greg Goldblatt
This is just a review for the car wash. After pumping my gas, I had to then enter the kiosk to get the printed code from the cashier, then got in line. I was car #4. It moved very slowly compared to other car washes in the city, however, just out of boredom I decided to time how long each car ahead of me was in the machine. They averaged about 4-5 minutes each, so your car does get a good wash down and rinse- as opposed to other car washes that seem to just spit you out after 60 seconds and want to get as many cars cycled through as possible. My car came out nice and shiny. BUT, I entered the line at 10:15 and didn't get out until 10:45. By that point the line behind me was 6 cars deep- this was on a slow Monday morning. So... if you can be patient and got some free time to kill it is a quality wash.
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September 2023 by Paul
Huge inventory but most food items are overpriced compared to walgreens
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August 2023 by Clement C.
So very upset about this place due to customer service. Waited 45mins in line for a car wash but the person in front of me took an extra wash by backing up after I entered my code. Went inside to tell staff but staff did nothing. I had to move my car out due to other people waiting in line and all the staff would do was to refund in cash. A complete waste of 45 mins of waiting on a Sunday morning. Did not get any understanding or compensation at all. Would never go back to or recommend this location.
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July 2023 by Joshua “F.”
Be careful with the gas prices it gets you ha . The gas price mentioned was $4.69 but small print on it mentions “ With a car wash” ha got me good but either way gas is $4.89 today July 27th , 2023 but great place nice and peaceful spot and nice clean bathrooms pumps work good and area stays clean!
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July 2023 by Peter Sorota
Customer only bathroom policy :(
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July 2023 by Matt Savage
Maybe it's their high volume of business, but I have experienced nonworking gas pumps and faulty credit card processors on many occasions. That said, the attendant, Miguel, was quite polite and helpful this morning.
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June 2023 by Christopher S.
Time to fill up your tank before heading over the golden gate. This'll pretty much be your last chance on that route before Marin County. Anyway the price is always going to be a little bit more here being a shell and especially the location. It's easy access in and out but is pretty tight around the pumps. The pump I went to was clean and I got my gas and was on my way.
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April 2023 by benny yu
I am very angry about what just happened. My wife was buying the car wash service at counter.She start with a very normal and calm and nice tone but the cashier just like on fire and be very rude and impolite with all dirty words. I think he is just going to resign.
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April 2023 by Cem Alp Yapalak
Most disgusting she’ll I’ve ever seen.!!
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February 2023 by Jocelyn Nguyen
Never met employees less interested in helping people lol
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January 2023 by Sodiq Ismatov
Worst car wash machine, if you come there and wash your car my advice be ready dry your vehicle by yourself,(car wash machine don't dry properly it is machine for take your money)
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January 2023 by Enoch W. W. K.
This location locks its doors constantly. In the AM when the commute is on as well as the evening commute. The sign in the window clearly says "OPEN" yet knocking will only get you ignored by the multiple employees inside. They appear hyper-paranoid about the homeless, but c'mon open the door for regular customers. It sure makes it easy to avoid serving customers if you just lock the door. This morning at 6AM in the pouring rain was the last straw. Just cut my Shell gas card. I'll never buy anything from Shell again.
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November 2022 by Hugh Williams
My daughter loves watching the incredibly colorful light display for the car wash. The Loop also sells ultra pasteurized milk, which is a huge savor every time we run out.
