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January 2024 by k h
Miguel was extremely helpful and understanding. He went above and beyond for me.
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November 2023 by ghamsarian
Counter guy had no desire to be of any assistance, he seemed to want to have a conversation with another female customer. He wouldn’t look at the pictures I brought to ask about how to remedy cracking in paint, and told me to “hire a painter and ask them”, I drove to the location on Mission and they assisted me.
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September 2023 by Nathan Gill
Great staff and one can always find parking. They will help you recycle old paint. They also help bring your paint to your vehicle. Highly recommend this specific location.
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September 2022 by Lutz Wong
Super nice. The service was way above par and their employee gave me great advice. Highly recommend!
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August 2022 by Mer L.
Horrible service. Got there maybe 8 minutes before closing, and the worker said "we're closing up now". I said "the doors still open so i thought you were open, and its like 8 minutes to six, i know exactly what i want, can i just grab it really quick?". I was very polite, and the guy replied "ilnooo, i JUST closed the RESISTER". with this really rude attitude. I dont know, if you wont ring customers up 8 mins before closing, maybe make your hours say "closed at 5:50 so people dont rush down to your store for nothing? I'm writing this on thurs aug 25 which is when it happened. Dont expect any kindness or consideration from this place. Really disappointing.
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August 2022 by Sidney Morgan
Five star all the time great staff George is the best he trains all his guys well
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June 2022 by Jaylene L.
Called two days ago asking about what to use on a new fence!? Also, what to use to avoid being tagged on the new fence after staining!? A guy over the phone was being super patient and giving me options to choose from. Showed up today to pick up a few gallons of paint. George (the store mgr.) went over the whole theory of when to paint a new fence and what type of paint to use. I feel so welcome there! They offer customers cookies, pastries, and coffee! So sweet! It's hard to find a personalized and woman-friendly painting shop, but this is it! Thank you, George and his team for offering customers great service. I'll sure be back for future needs.
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April 2022 by James W.
I've used SW for all my paint projects in the past but I wanted to give this location in particular a great review for their help in staining my deck. I had bought stain ahead of time by several months, decided to hire someone to do the work at a later date. We did not realize I mistakenly ordered the wrong color for our deck, so I returned to the store to see our options on what to do with the stain I had bought. The sales rep Gio, was very helpful, although we could not return the paint he offered to tint the color with red, which was what we needed to closely match our existing stain. He absolutely nailed it, despite the fact that I did not have a specific Sherwin Williams formula for our previous color, and only had a picture to provide. I am very thankful for their expertise and it was key to getting our deck re stained without having to reschedule.
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April 2022 by Royce Y.
Definitely will be back. Stan was excellent in both choosing the right paints to replace paints I purchase at SWilliams several years back plus matched a Behr paint perfectly. Makes sense to go non-busy hours (if you can) if you have to match paint like I had to do. Their customers seem to really appreciate their service.
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January 2022 by CM415 M.
I always come to this Sherwin Williams because I always receive amazing customer service but today on Saturday I walked in there was one customer in front of me waited about 15 minutes to get some help which is fine. I understand there was only one person working. When I finally receive some customer service I get told I can't get the color I want in quarter size I have to get the gallon. I'm between all of this happening he lets another man cut in front of me to pay but then starts up a whole conversation with them and the customer after me and completely ignores me when I try to tell him I wanted the gallon. I repeated myself and he continued to ignore I left after that's completely wasted my time
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November 2021 by Winnie L.
Great location. Ample parking. Adam was our associate and he helped us get the best price and provided amazing service. Really impressed by this Sherwin Williams! Clean store with good Feng shui too :)
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August 2021 by Erin G.
I know it's a company wide issue but it has been 6 months and you have no paint samples. This is ridiculous. As a designer I have taken business else where. Kelly Moore has never not had samples. Other than this issue this location is amazing.
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May 2021 by Angel Duarte
I recommend this place because they always give you good service, they are very friendly, and they always try to help the customerGeorge. George is a very polite person, he is always of a good temper, very friendly and always worries that the customer is satisfied.
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February 2021 by Chen
Really great and friendly service. Always a good experience when visiting this location.
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October 2020 by Vivien L.
So happy to find a neighborhood store that is truly passionate about the neighborhood. George is the friendliness, honest, and most helpful store manager. I came in with so many questions about my home projects and he made it so easy to get started. He even helped me select a paint color that turned out to be the best choice. After all, he knows the sunset district well and what is suitable for the weather, etc. I thought I needed many expensive products to prep but he was very honest and practical with what was necessary and not break my bank. Ask for George next time and you won't be disappointed. Support our neighborhood store like George's; it's rare nowadays.
